Stribr 2.0

A better way to manage your Instagram account.

Reviews

Discussion

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Ben Tossell@bentossell · Partner https://theupstarters.co/
IMO the website puts me off: CAPS LOCK EVERYWHERE but the actual product looks useful for those looking for this cc @rossdcurrie
Vidarth Jaikrishnan
Maker
@vidarth91 · Co-Founder, Alchemy Data
@bentossell We built the homepage rather quickly. Will change that soon. Use the product and let us know what you felt.
Ross Currie@rossdcurrie · Founder, CrowdLoot
@bentossell Definitely ugly, but I'm more interested in functionality. The main issue I see right now is that the pricing model doesn't work for me. If I'm going to pay $80/mo for an instagram tool, I better be able to use it on ALL of my accounts.
Vidarth Jaikrishnan
Maker
@vidarth91 · Co-Founder, Alchemy Data
@rossdcurrie You can still add more accounts in the lower tiers and that would add up to less than $80. The last tier is mostly for brands with lot of followers and analytics for that are quite expensive (like check in analytics at locations, influencers) etc. The middle tier would do for most businesses (and covers almost all essential features). Is there any other product who's pricing you are happy to use? I'd like to have a look and see how we can modify/incorporate those ideas.
Ross Currie@rossdcurrie · Founder, CrowdLoot
@vidarth91 @bentossell @vidarth91 Buffer springs to mind. $50/mo and I can manage up to 25 social accounts with up to 5 team members. To be honest, I had to login to Buffer to check what I pay, because I just don't care - it lets me manage them all and outsource to my social media manager, so I don't worry about it. I happily pay whatever manageflitter charges me to manage all my accounts there, too. I am yet to find a single instagram tool that lets me manage multiple accounts without jacking up the fee for each account I add. Crowdfire is the only one that comes to mind, but it's pretty buggy and I think they try to increase the fee when you add accounts via the web app too. If you want to become as ubiquitous as Buffer, the ability to connect multiple accounts at the same price point would be a major point of difference over all of the other instagram tools popping up, and would encourage agencies and social media bloggers to use and talk about your tool. Just to reiterate that point - charging extra for multiple accounts just encourages social media bloggers and agencies not to use your tool. These are the people you should be giving it to for free, as they're the ones that are going to write about and recommend it as an amazing tool. At least throw in 5 at each level without jacking up the price.
Ross Currie@rossdcurrie · Founder, CrowdLoot
General Comments: - Should be able to add as many accounts as I want during trial. You might have reasons for this, but if I can't use it for all my accounts, I'm not going to bother. So when you want to know why I haven't logged in again since the first time, this is why. - That "UPGRADE ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!" button is really distracting. I wish my adblocker hid it. I keep going to click it instead of the search button. Move it to the top of the left panel. - left panel should be resizable or hideable. All it shows me is the name of the account I'm currently looking at - confirmation e-mail doesn't send - when I get it to re-send confirmation and click the link, I get "headers already sent" errors - I clicked the confirmation link, please stop showing me that really annoying banner across the bottom. I have to hit hide on EVERY SINGLE PAGE Main page after login: - Searching for a hashtag ("#germahsepherd") throws an "invalid argument supplied foreach() in /home/stribr/webapps/search_results.php on line 128". So first you need some user friendly error messages, secondly you should probably fix whatever that problem is. Seems to be because I searched for something with # on the front - Searching by location stuff isn't really relevant to me. I run global brands. - searching by filter has no relevance to me. - Had to hit hide on that e-mail confirmation thing again - I feel like the user search should just return a particular user rather than a list of users. - the user search provides limited value over the in-built instagram tool - had to hit hide on e-mail confirmation thing again.
Ross Currie@rossdcurrie · Founder, CrowdLoot
Profile tab - Only useful part here is that I can see my frequently used hashtags. I kinda know what these are though. - I do like I can quickly see how many likes all of my photos have. - Feel like this should be grid rather than... is that masonry? Users tab - like that there's a box telling me what this is for. I was just about to say "no idea what this is for" - this tab is for viewing accounts that I've saved. Eg, competitors to get content inspiration - No idea how to save users so that they show up in this tab. I can't find how to do this. - If I search using the user search box on this page, I get the same content as first tab. The search on this page should either let me search and save users OR search amongst my already saved users. The latter is probably more intuitive from a UX position. Local tab - Would be useful if I ran a local brand. I don't, and had to unset my location in instagram because people kept assuming I don't ship to them. But, I assume being able to see nearby photos is really really useful for local brands, so I won't say much about this - Had to click hide button again on e-mail confirmation banner. Every time I notice and it annoys me, I'm writing this. So if it feels like I'm being redundant, the feedback you should take is that it's annoying me. Hashtag tab - Had to hit hide e-mail confirmation again... - "Add and monitor hashtags here! Set your hashtag now"... you probably mean "Add Hashtags to monitor now" - I don't get why "Quick links" appears on the left. It doesn't link to anything? There's no links here - Had to click hide e-mail confirmation again.. seriously... - would make sense if I could monitor multiple hashtags simultaneously. - Would be good if I could flick a switch to make this update in real time (I could have it running on my third monitor, which I don't use for anything) - Frequently used words in the feed really just seems like "related hashtags". I think "related hashtags" would be more interesting, particularly if you could tell me how many times that hashtag had been used (in the feed or of all time) - The searchbox shouldn't really be on this tab, because it's the same as the front page one. Places tab - similarly not relevant to my brand. I assume this works great Connections tab - "Advanced Follower Management: Try it out / Upgrade". I'm in trial, this should just be available to me. I have to click another button to trial a feature during my trial? - To me, removing non-followers is "basic" follower management. I feel this should be a core feature of any IG management tool. - Don't give me sample data during the trial. Let me use it. Telling me I can trial your software and then just showing me a sample page after I fork over my details is a waste of my time. - Recomendations: I like that you show me why you're recommending the accounts. I don't like that it relies on the fact that I'm monitoring a particular hashtag. a) it doesn't seem to be a complete reason (why am I only seeing two accounts? and only on one of the hashtags I'm following? an b) It doesn't seem to be a good reason (A better reason would be "This account frequently likes and comments on other photos with the hashtags you use) - Had to click hide on e-mail confirmation link again - And again. (Clicked back to Connections) - And again... (Clicked on followers) - followers down the left, preview on the right. Preview goes off page on my laptop. - The followers page seems to add little value. Of more value would be to display my followers' photos in a grid so I could engage with my followers that I'm not necessarily following back. (I assume that's the point of this tab/section?) - When I sort by follower account it shows me a sample page. Lame. - Alright, no so no follower/following data is available. You should just not show me any of this if it's not available. Metrics tab - Best time to post: Minter does this better. It shows all my posts and shows how they've done. I'm not sure if this is showing me the best ranked photo for each day, or if it's showing me when my followers are active on instagram. Maybe it's just recommending these times because that's when I usually post photos. - Overall impression: I'm not really seeing 'actionable' metrics. Telling me the hashtags I use the most has no value. What I want to know is - which are my highest performing hashtags? Add up all my likes for each hashtag, divide by number of photos it's been used in. Knowing that #germanshepherd gets an average of 500 likes vs #instadog getting an average of 700 likes is actionable. Telling me how often I use them just tells me how often my brain goes there when posting a photo, or that I've put it first in Tagsdock - Filters: Same. Tell me which are my best performing filters - Avg posts and likes per day is useful. Also would be useful knowing how many average likes per photo over time. Eg, am I getting more average likes today than last week? This should be in a graph somewhere - Total number of comments per photo over time would also be useful. Am I getting less just because I'm posting less? - My following growth is a flat line. That's not true. Even minter shows me this during a trial - Finally got annoyed and hit hide subscription confirmation button - "Lost following count: 0"... well that can't be true. Also, this metric is of questionable value. - Followers growth is a flat line too. - I think followers should be before following. This should just be at the top, I think. - Consider a dashboard at the top - Profile metrics: Not sure how you measure 'engagement'. My latest account has 4k followers with 700-800 likes per photo and you have it at 7%. - Would be useful if profile metrics were "for the last week" and you showed interesting information about what's happening this week. 10 new followers. 20 lost followers. 1200 likes per photo avg. 22 comments per photo avg. X posts this week (and how all of this compares to last week, up or down). For example, at the moment you tell me how many following/followers I have in that dashboard at the top. This same information is already on the left hand side of the screen. General feature request: One thing that would be crazy useful to me would be to enter a hashtag or username to see a list of every user who has liked/commented (engaged) with a photo from that hashtag/user. Especially commentors, as I can currently find the likers with not too much difficulty through IG itself. Also, the ability to understand other hashtags I could be using in my photos - or (even cooler) would be a button to add recommended hashtags to a photo (either as an edit or a comment) Anyway, hope that helps you refine your product
Vidarth Jaikrishnan
Maker
@vidarth91 · Co-Founder, Alchemy Data
@rossdcurrie Thanks for the detailed feedback. It means a lot to us when people take time off to give us real actionable feedback. Most of what you said totally make sense to us and we will probably be spending the next two weeks working refining these. The gap which buffer leaves in Instagram is what we're looking to fill. I will have a detailed look at your suggestions, make some changes and get back to you. Thanks again for the feedback
Theodoros MoulosHiring@tmoulos · Group CEO GrowthRocks & Viral-Loops
Especially because Instagram doesn't support multiple accounts
Vidarth Jaikrishnan
Maker
@vidarth91 · Co-Founder, Alchemy Data
@tmoulos We'vs faced that problem too! You can handle multiple accounts with Stribr!
Theodoros MoulosHiring@tmoulos · Group CEO GrowthRocks & Viral-Loops
Kevin William David
Hunter
Hiring
@kwdinc · Community @Siftery. No 1 Hunter on PH🥇
Stribr which used to be a location based social media marketing tool has pivoted into a tool to help manage your instagram account. They are launching their public beta today! Using Stribr, you can search & filter your most important hashtags, locations, geographies on Instagram.Monitor your keywords, hashtags, locations & geographies. Gain deep insights into your followers. Identify interests, influencers, people who don't follow you back, most engaged users etc. View your account analytics & take actions in the same dashboard.
Rick Kats@rickats · product <3
@kwdinc not sure if you seen but Instagram is discontinuing a lot of the support in their api for the type of functionality you've built - something to look into as you progress into the future
Shahin
Maker
@chingucha · Cofounder, Stribr
@rickats Instagram has deprecated their /self/feed API which does not contribute to the major functionality of our product. We were approved by Instagram 6 months ago (all products have to be re-approved). API based consumer products will be the ones who will be hit the hardest.
Rick Kats@rickats · product <3
@chingucha @kwdinc cool man :) i'd really work on your design though - seems like something that has been slapped together by engineers
Shahin
Maker
@chingucha · Cofounder, Stribr
@rickats thanks for your feedback 😄 been hearing a lot about our design here and improving that is definitely at the top of our todo list.
jeremy carson@thejeremycarson · Founder, creata.co
Instagram management is definitely the big thing for this next year, as they start to integrate more Facebook ad functionality. so I'll be the first to ask: what makes Stribr stand out from the other up and comers?
Kevin William David
Hunter
Hiring
@kwdinc · Community @Siftery. No 1 Hunter on PH🥇
@thejeremycarson I added the founders as makers. They don't have commenting access yet. Should be replying once they are given commenting access !
Vidarth Jaikrishnan
Maker
@vidarth91 · Co-Founder, Alchemy Data
@thejeremycarson Thanks for the question! We built this tool because we were using too many little tools to accomplish the following tasks on Instagram : 1) Search and monitor hashtags, locations 2) Manage followers (nonfollowers, inactive etc) 3) Analytics 4) Scheduling. So we built a dashboard that did all these things. Try it out and let us know what you think!
vikram bhaskaran@qvikr · cofounder, germ.io
Instagram analytics is the next marketing hotspot. With a little bit of work on the aesthetics part, I think you already have a strong contender here...