Smaply is an online tool to create professional journey maps, personas and stakeholder maps. Collaborate with your team, share maps, collect feedback and create high-quality exports in diverse formats to present your findings to your team or client.
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Smaply Example Journey MapsPeople frequently ask us for example journey maps, so we've created some real journey maps ourselves as well as some fictional journey maps that show how Smaply can be used to illustrate journey maps...
Customer Journey Mapping - The Why and What of Digital Journey Maps (2018)Customer journey maps are an important tool to improve customer experience with a product, service or brand. This video shows introduces you to the practice of digital journey mapping and how Smaply helps to create journey maps. - What is the customer journey? - Why is journey mapping important?