Slack Jira Integration

Easily keep issues moving right from Slack

5.0/5
About

Jira Integration Plus for Slack supercharges the speed at which you create, assign, and transition work in Jira—without ever leaving Slack.

The solution works for Jira Server and Cloud and a one time setup process enables the integration for all of your channels.

Get more done in Slack with Jira Integration+

Would you recommend this product?

- Love how easy it is to setup. Literally just a one-click install.

- It's nice that it finds issues within a paragraph, such as "I was working on PROJ-134 today and its going to be tough..." and it pull in the ticket below

- Creating tasks is really easy inline and allows the whole team to see the newly created task

- Instead of being the sole admin creating crazy webhooks to customize integration with Slack, I can now let our own team run `jira configure` and they can setup their Slack notifications as they see fit.

Pros:

- Simple to setup and use. Never had any reliability issues. The team seems dedicated to building an awesome platform.

Cons:

- I wish they would use the Slack "action" button to right click a message to create a new JIRA ticket

Co-Founder and CTO at Nextup.ai
Hey Brian - thanks for being a customer and the positive feedback. The release today creates the foundation for actions because we have a default project and type so we can add a “create issue...” action. Look for that feature coming soon!
Share
Co-Founder of ONEPOINT & Elemental Tools

Should definitely be in its own channel -- had it initially in our development channel, but simply too much traffic

Pros:

Good overview especially of newly created Jira issues, also good for quickly searching for an issue

Cons:

Can get "crowded" in the channel

@gerald_aquila We have released a new update that eliminated the noise! Come check us back out and enable thread mode! Now the channel will no longer be flooded with updates!
I'm an ops person.

Would also be helpful to be able to follow tickets in Jira from Slack. If you are a cross-functional team member and aren't familiar with ticketing systems and details, amount of information can be overwhelming at first.

Pros:

Transparency for teams and visibility for cross-functional groups.

Cons:

Can sometimes get noisy in Slack.

@dlitt Come check us back out and see our thread mode. It eliminates the noise even more! If you don't like thread mode you can always batch updates!