Do you use Sentigrade?
What is Sentigrade?
Sentigrade measures Customer Satisfaction (CSAT) scores, Net Promotor Scores (NPS), or Raving Fan Index (RFI) scores. It quickly allows you to score each incoming communication to guide your response prioritization respectful to the sentiment of the customer.
Recent launches
Sentigrade
Sentigrade measures Customer Satisfaction (CSAT) scores, Net Promotor Scores (NPS), or Raving Fan Index (RFI) scores. It quickly allows you to score each incoming communication to guide your response prioritization respectful to the sentiment of the customer.
