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SaaStr 093: Lexi Reese, Chief Customer Experience Officer @ Gusto

How to manage NPS effectively with scaling

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Harry Stebbings
@harrystebbings · Podcast Host @ The Twenty Minute VC
Lexi Reese is the Chief Customer Experience Officer at unicorn startup, @Gusto and is one of the top female executives in Silicon Valley. Lexi’s passion for serving customers was sparked by her early career in microfinance as a public policy advocate with ACCION International—giving loans to people living in poverty to start their own ventures. She later wor… See more

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Harry Stebbings
@harrystebbings · Podcast Host @ The Twenty Minute VC
Lexi Reese is the Chief Customer Experience Officer at unicorn startup, @Gusto and is one of the top female executives in Silicon Valley. Lexi’s passion for serving customers was sparked by her early career in microfinance as a public policy advocate with ACCION International—giving loans to people living in poverty to start their own ventures. She later wor… See more