RXLive is a licensed NHS Pharmacy that has been fused into a free app/online service with no hidden costs. The app allows you to manage repeat prescriptions from an NHS England surgery for you or for someone else. The dispensed prescriptions are delivered to your preferred address, within 24 hours, free of charge.

discussion
Would you recommend this product?
2 Reviews5.0/5
Chantal Taylor
Hunter
Marketing Officer

I love how there is an app function but the company also gives you the ability to order over the phone which is good for older patients!

Pros:

Free prescription delivery within a few days!

Cons:

Not that I have come across yet

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in fact such a digital pharmacy is a good business
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They will definitely make some kind of revolution is the Pharmacy field, they will invent something new that will give a big shoot for this field. I mean they could probably deliver pills and other necessary things to people that cannot come to a pharmacy, or something else interesting. Or maybe they will sell their own pharmacy's with all the provided service's. I have found an article here https://pharmacysales.com.au/ , and I think that they will do the same after some years. This is my opinion, of course, I don't know for sure, but that would be logical
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Miguel John BabukhanMarketing Manager
Reminds me of Echo: https://www.echo.co.uk/
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Chantal Taylor
Hunter
Marketing Officer
@migueljohn_ Hi Miguel, they are a similar concept! However RXLive is a registered NHS pharmacy whereas Echo acts as a middleman. This means that RXLive have much faster delivery rates and offer a more personalised service, such as the ability to video call an in-house pharmacist!
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Fantastic service with superb customer service. I have been with RXLive as my nominated pharmacy for some time now and have found them to be brilliant. I previously used Echo, which is a similar service, but found that their response times to messages is extremely slow (many hours or even days). Today I had a query about one of my regular prescriptions. I went onto the website and started a chat, which was answered within minutes. The clinical pharmacist went out of his way to help me with several queries I had and was very courteous and helpful. As somebody that has to take several medications daily, I find it far more convenient to be able to order in medication to be sent to my home address than attending a pharmacy to pick them up each time. If you need acute medication on the day, you can always ask your GP to give you a one-off paper prescription. You can also provide private prescriptions to RXLive. It's also possible for them to send some controlled drugs. The Android app is mostly very good. Ordering medication is easy and there is an option to setup automated repeats or reminders, which is very useful. It is easy to setup exemptions or prescription prepayment certificates in the app, although make sure to select the right option or the NHS Business Service Authority will send you a fine. The chat functionality in the app could be improved, but the chat on the website is much better so I tend to use that instead. You can also call or email RXLive and they are very responsive. You can also pay for pharmacy medicines from the app and they will send them to you, which is useful. All in all - I would absolutely recommend using RXLive as your nominated pharmacy. It is so much more convenient than collecting your prescription each time. I have recommended it to my family members, who now use the service too.
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