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Wow! I have never seen a healthcare platform look so friendly, well designed, and visually beautiful. This is such an amazing idea -- I can definitely see the use case when I have no time at all to go see a doctor (between driving the kids around, teaching schedule, taking care of the household). I simply cannot wait to use this.
But I want to clarify: your website mentions that each appointment is $30. That seems extremely low considering that is what I pay for co-pay when I visit a doctor. Is this because I need some top insurance? And what exactly does a $30 appointment consist of?
@daphne_liu Thanks very much for your support! The $30 covers an appointment with your Remedy physician on our mobile app, where you can message your doctor about anything (including exchange images and videos). Our physicians can answer any health questions you might have, order prescriptions, and schedule laboratory testing. Unlike other healthcare providers, we’ll never box you into a 15 minute time slot. The communication channel remains open so that your physician can follow up with you and so that you can ask any questions you might have as you start your recovery. We won’t end your appointment until you’re clearly on the path to getting better.
With or without insurance, the cost of a Remedy appointment is the same affordable price of $30. You can even use your HSA, HRA, or FSA accounts to pay for Remedy.
As a reminder, all Product Hunt users are invited to use the code PRODH01 for a free appointment to test our platform. The code expires at the end of the day today, so grab it while you can!
@michael_n@daphne_liu To follow up on that, Remedy appointments are extremely affordable because of the underlying software that hyper leverages each of our doctors. In the existing healthcare system, you're paying not only for the doctor's time spent in the appointment, but also all of the time spent by the doctor (and other staff) on intake, billing, compliance, and other paperwork. By building tools that eliminate all of these administrative distractions, we help the doctor focus on you. We save the doctor time on everything superfluous to providing care. That directly results in a better patient experience and massive cost savings for you.
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@michael_n That is incredible. I am very fortunate to have great health insurance, but most of the students I teach at CSULA do not. I have students who come in sick but say that they would not go into the doctor unless it was a critical condition because of the enormous cost without insurance.
At such a low cost, this product can be potentially life-saving. Would you mind if I shared the code with my students?
Congrats on the launch! This looks incredible. So happy to have watched it grow over the past few months. And for those who still aren't convinced... check out Jeff Dean's endorsement https://news.ycombinator.com/ite...
@darshan1394 Thanks for all your support Darsh! :)
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Oh man I *love* Remedy. Used it once in beta for some foot pain and it was fantastic. Just realized I literally have two other issues that are perfect for it - some wrist pain after rock climbing and just woke up with a painful ass nose - some cartilage damage?
Can't wait to get these problems fixed too - literally too lazy to ever go to a doctor, but Remedy makes it mindlessly easy to get these things fixed. Can't wait.
@ben_yu Same! I'm incredibly lazy.. A few months ago I had ended up putting off a doctor's appointment and the problem turned out to be a lot worse since I waited :(.. Thankfully after antibiotics and a few thousand dollars I was ok. But I really wish I could've used Remedy so I could've identified the problem faster without making space in my day. Really pumped to try this out
@sudotong@ben_yu Thanks Ben and Sam! We're offering Product Hunt users a complimentary first appointment to try it out and provide feedback. Just use promo code: PRODH01
Excited to hear your thoughts! Enjoy!
@sarahtavel Thanks for sharing.
The landing page looks well done. I have tons of questions floating around in my head. I am always excited to see smart people try to solve problems in healthcare.
What makes this app different than what's out there?
The space is so hot that there's loads of companies in it that do 2 things: help you achieve HIPAA compliance and aggregate patient records. See here: http://www.engineersf.com/2016/0... . What does the AI actually entail?
How do you find the customers for this market at the right time in their experience as a patient?
The average American visits the doctor 3-4 times/yr. 900M visits a year. Getting in front of them at exactly the right moment and getting them to install the app is no small matter. This is the thing I'm most worried about for companies like doctorondemand, firstopinionapp, and this one.
This is how most companies in the space are built, what does your AI entail/include differently?
Here's the basic workflow that seems simplistic enough to build one of these companies.
1/ HIPAA Compliance.
2/ Find some Dr.'s.
3/ Get a chief MD on your team.
4/ Build a landing page.
5/ Market it. -- be sure to use @linktexting ;)
6/ Rebuild the Layer SDK w/ HIPAA compliance. aptible/truevalut. - IBM has HIPAA compliance too, but more eng. effort for prototype. They'll front you the $$$ in credits though.
What do you think of humandx.org?
Do you think there's a big data play or a clinical trials recruiting play?
I haven't seen anyone at the research level w/ 5-10yrs of lab bench experience get excited about "big data" that any of these style of companies aggregate. It's not all that useful for drug discovery. Bonferroni Corrections and Family wise error rate abound.......Often times the aggregated records have data out of spec, you'll have to go secure the blood, tumor,biopsy, etc... tests yourself.
@datarade@sarahtavel@linktexting Happy to discuss these points further!
It sounds like the first question that you ask is about what makes Remy's intelligence unique. One of the major differences between Remy and research attempts based on patient aggregation comes down simply to the quality of the underlying dataset. The idea of automated diagnosis has been around for a while, but nobody has truly been able to achieve physician-level performance AND interpretability because it's very difficult to pull high quality data out of EMRs. Most of the critical information that is used by physicians in actually deducing the diagnosis is often completely absent or encoded in natural language that is difficult to parse. Moreover, you'll find that a lot of data in medical records is often twisted for the purposes of increasing billable items. At the end of the day, the EMR was designed for billing, not clinical decision support, and that's affected most researchers in this space (including one of our investors who has attempted this experiment at scale with significant resources).
Remy overcomes these difficulties because we go far above and beyond simply pulling data from old EMRs. We take a highly principled approach to collecting granular symptom-related data at the point of care to uncover correlations that are otherwise impossible to glean.
Re: growth and the classic timing problem in healthcare. Putting aside the fact that we play at different economics for the end user, you're absolutely right, these are challenges that have plagued other people who have tried building telemedicine companies in the past. That being said, this is the most brilliant team that I've ever worked with, and we're taking some unique approaches to tackling these hurdles.
HumanDx is a noble effort :) Collaborating in the long term will be better for the medical community as a whole!
Finally, I'll touch upon the big data/clinical trials/benchwork concerns! In a previous life, I spent several years running a drug discover laboratory and so I know what you mean. Drug discovery in the basic science research lab at the molecular level is probably not going to be directly affected by our analysis. However, what most people don't realize is that, in many cases, the major financial bottleneck for bring drugs to science is the operations problem of managing a multi phase clinical trial and less so the actual preclinical science. Simply by automating the patient selection, third party analysis, and cohort refinement, you can unlock and incredible amount of value. In the long term, developing a software-centric health system will enable us to tackle this problem head on. In the shorter term, we can use the same principles to enable the painless validation and distribution of digital diagnostics in a way that was never before possible.
@nkbuduma@sarahtavel@linktexting
I don't think you can automate diagnosis or patient selection.
The problem topography is far too analog.
I think the best hope for "AI" or prob/stat as I like to refer to it, is simply identifying things that seem "out of spec" or need closer evaluation by a human.
Side note: I'm an advisor at semantic.md
@datarade@sarahtavel@linktexting I agree that in the near term, an AI+human system (like the one we are developing) will outperform a pure AI play. That being said, I think that when structured in the right way, machines can do a pretty darn good job of getting us 90% of the way there, especially in primary and urgent care. The goal here is to leverage our physician's time so they can focus on the human part of healthcare. If we can achieve that, it's a win for us.
@nkbuduma@sarahtavel@linktexting
I think the only way Remedy or any of these companies grows big beyond a small business is if you have some smart well planned way to acquire patients at exactly the right time. There's no trigger frequency on this outside of monitoring blog comments and twitter keywords. The other option is that you go the SEO blitzkrieg route and build out something like healthline or WebMD.......
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Awesome concept and the app is quite gorgeous. May be the most beautiful healthcare app I’ve seen.
I’m guessing not every possible medical illness can be treated over Remedy — curious what conditions can be treated on the app?
@momchiltomov Outside of emergency situations, our doctors can treat the majority of conditions you would normally see in primary and urgent care settings. Common issues include cold & flu, sinusitis, sore throat, ear infections, allergies, acne, rashes, UTI, STD / STD testing, sports injuries, vomiting, and anxiety etc.
Research shows that c. 70% of all doctor’s visits could be taken care of via telemedicine. In the case that you need a lab test, we can get you access to either Labcorp or Quest Diagnostics (and we can do so without the travel back and forth to the see your PCP).
While we have yet to build out specialty capabilities, we can still act as your trusted point guard to make sure you are referred to top quality doctors in each specialty. In the off chance that we are unable to help you, we would promptly provide a full refund.
N.B., Remedy cannot treat medical emergencies. If you believe that you are experiencing a medical emergency, please call 911.
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Super excited to see this launch — as someone who has looked into some of the healthcare options that are starting to replace primary care like urgent care and Teladoc (and had friends get billed ridiculous amounts for doing the same), the model looks like a huge improvement.
Where do you guys see yourselves being focused down the line? Seems like there's a wide range of areas that you could focus on, from one-off appointments to much more intensive applications of AI towards treating uncommon conditions.
@raykyri there are a wide number of potential models that we can build, so a lot of our early focus will be on developing the data framework and infrastructure that will allow us to very quickly formulate a hypothesis, develop a model, validate it on real world examples, and deploy it at scale. In the future we'll probably work with third parties who are developing their own digital diagnostics (and are looking for distribution mechanisms) in addition to developing our own models in house.
Early on, we'll probably knock out a lot of low hanging fruit with common conditions to generate financial leverage. Then once we've scaled, start to tackle some of the more uncommon conditions (it's hard and insecure from a HIPAA standpoint to do statistics on rare conditions with small N).
Easing access to premium healthcare for patients and supercharging physicians with AI - what a cool concept! I'm curious, what exactly is the role of the AI in the overall interaction?
@yasyf Thanks! The AI automates patient intake, triage, billing, compliance, and other paperwork for the doctor, so the moment they login to the interaction, they already have a full picture of what's going on and can focus on crafting a care plan that is personalized to and works well for the patient given their lifestyle, preferences, and other constraints. As mentioned before, the AI is getting better and better over time as we collect a dataset that matches granular QA data to patient outcomes. In the future, we'll be continuing to use Remy as a channel to inject cutting edge tech into the doctor-patient interaction.
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