"Real ESA Letter earns strong praise for speed, clarity, and compassionate support. Reviewers highlight attentive therapists who listen without judgment, clear communication, and hassle-free steps from assessment to delivery. Many note timely updates and letters arriving quickly for housing and travel, with documents meeting requirements and easing anxiety around accommodations. Support staff are described as responsive and professional, making the process feel trustworthy and stress-free. Overall, users report feeling heard and validated, with straightforward guidance that removes friction and delivers exactly what they need when they need it."