My experience has been so bad that I created this account to review.
I can't edit captions on my desktop as they don't appear. First video is still "finalizing" after 2 days. Reached out to support with screenshot and no follow up response after
I sent screenshots the day prior. Screenshot is marked as "not seen" and support person is now "away."
Found out I could use the product on my phone and see the captions. Rendered the videos and captions did not match the preview video during editing. Captions were large and improperly positioned. Reached out to support, they asked for screen shots and that they would reset my edits for the video. All messages marked as "seen," and no more responses nor edits reset.
This product was recommended to me and it's been horrible.
Cool thing about Quicc is that you can upload the video from your phone and edit right there. Or you could edit it on your computer and download it to your phone. You don't have to mail it or link to it.
The team behind QuiCC is incredibly responsive to suggestions and provides supports like few companies I've ever seen. Really can't say enough wonderful things about the produce and the team behind it!
App is super fast and accurate. I have used the App for more than a month and I absolutely love the product. The team has built a great beta community and were super fast in response and product improvements. I post videos daily and Quicc has enabled me to do this on fly.
