OXI - AI sales team assistant

AI assistant tracks and improve sales team performance

Sales Reps just hate to waste time filling in CRM. So our idea is to use natural language processing and machine learning to automatically capture all data directly from e-mails and upload them to the Client Account.

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7 Reviews5.0/5
@jlinowski thanks for adding Oxi! @All Product Tour
Problem Description Sales Reps should use CRM tools to record all this data. The problem is that Sales Reps just hate to waste time filling in CRM systems. This means that some data is missing in CRM programs, or the majority of them are outdated, etc. Solution So our idea is to use natural language processing and machine learning to automatically capture all data directly from e-mails and upload them to the Client Account . Our solution — Oxi, will automatically find and save all company names, clients’ details, offers sent, etc. Everything is captured from all Sales Reps’ accounts and merged under one-client account. Outcome This allows also Sales Directors: - to see how every Sales Rep is performing — real-time, objective, always comprehensive data. - to see trends in the sales process — for example, which offers are the most popular, which offers generate positive/negative feedback. Technologies in Use We use a collection of open source databases to drive the data layer: MariaDB, ElasticSearch, RabbitMQ and powerful REST API built on top of Symfony 3 to simplify integrations with external systems. To start with, we have integrated with Google Apps and with Magento 2.2. We built a message processing modeled as a manageable pipeline — this allows administrators to adapt new features easily. Then we built our very own algorithms to clean-up and analyze messages. We also use React.js for the web app. The solution is easily scalable due to a service-oriented architecture and Docker. Current stage We have been using Oxi in Divante.co for tracking all our sales activities for several months. We also prepared a full integration between Oxi and Magento, and we are looking for retailers/b2b companies eager to test it.
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OXI is very handy, when it comes to automate tasks that sales simply hate, that is registering all the contacts and tracking the sales conversations done by mail. On the other hand, for managers it's a great tool to check and compare Sales' activity in terms of number of mails sent or time of reaction

Pros:

helps tracking activity and effectiveness of the sales team

Cons:

for more analytics you have to integrate it with other software

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Looks nice :)
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This is nice!
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