OmniBrowse by SaleMove is a customer engagement application that enables companies to marry real-time customer communication (like phone calls or chat) with an accompanying web browsing session through live observation and CoBrowsing - directly within their existing CRM or contact center solutions.
Very cool way to engage with customers on siteCons:
Hard to think of any!
Found it extremely useful to help customers move through a funnel after they land on our site. Much higher conversion than chatting alone.Shawn Lankton has used this product for one month.