Olark comes with a wide range of features to help you customize and manage your live chat experience.
Chatting with your customers provides qualitative data, product feedback, and insights you can use to strengthen your sales, marketing, and product initiatives.
easy to use and install, customer surveys, very well-designedCons:
quite basic functionality, no automation elements
Really simple live chat to install on any website, should be very easy to train employees how to use it.Matt Pliszka has used this product for one month.