No Story Lost

We capture your family stories in a coffee table book

5 followers

We capture your family stories in a coffee table book

5 followers

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We capture + write your family’s stories 🖊 & turn those stories into a beautiful coffee table book 📖 nostorylost.com

Launch tags:Books

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What a great idea, I have literally been thinking of how i can do this with my oma and my dad and then this launch came into my inbox, so perfect. So many family stories and knowledge to preserve and treasure, love this. Question, with a 6 hour interview, is this broken into smaller digestible calls? I don't think my Oma would be able to endure a 6 hour stint, and are the questions provided in advance so she could think about it vs be on the fly?

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5yr ago

No Story Lost

Maker

@megan_sakakibara Megan!! Hello you :) Such. Good. Questions. "With a 6-hour interview, is this broken into smaller digestible calls?" >> (sidenote: we should maybe explain this better on the site, haha). Typically we do 1-hour interviews 6-times. Does that make sense? A 6-hour long phone call would be way too long for most people! And the interviews would be carried out over a few weeks. But we've actually had clients who preferred shorter interviews (30 minutes) because they got tired. Basically, we can work with you and the storyteller on what works best! "Are the questions provided in advance so she could think about it vs be on the fly?" >> another solid question. Right now we don't, but I just emailed my partners. I think if a client wanted some questions ahead of time, we could do that! Let me circle back with you to confirm. A note: we might not follow or stick to the questions. We also trust and train our interviewers to go where the story is leading them. We want the conversation to feel authentic and genuine versus awkward or forced. Also a note: I think some Storytellers are naturally a bit nervous, but it goes away in the first interview because we hire interviewers who are amazing at making someone feel comfortable and holding space. Hope that helps 😊

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5yr ago

No Story Lost

Maker

@megan_sakakibara Following back up! From my Co-Founder Andrew (not on Product Hunt), "Once you're signed up, we can send along the list of questions that we begin with. But you should also know that our interviewers follow the flow of conversation and we won't necessarily ask all of these questions, or in this exact order. If there are favorite questions that Oma or your dad is excited to answer, please feel free to let us know and our interviewer can try to focus on them."

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5yr ago

Love it, but worry that the price will be a barrier. Understand that the time involved in interviewing, transcribing, writing, layout, etc. more than justifies cost, but... Have you considered using Typeform to automate the Q&A portion? That could cut the price in half. Use templates for everything and that could cut it even further. Explore anything short of removing the human element altogether. Maybe your research has told you the market is there for the price, in which case I would say go for it, it's a great idea for those who never seem to get around to asking the questions they wish they had asked. That's definitely the hook you want to use.

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5yr ago

No Story Lost

Maker

@gregw Hi Greg! Appreciate the feedback. And I hear you. Here is why automating everything is really hard. The people we've interviewing are older and unfortunately aren't that technologically savvy. I did this with my older dad (he's 84) and there is no way a Typeform would have worked with him. And keep in mind our books are long! Our lowest package starts at 7000 words, the highest goes up to 15,000 words!! I am not sure that would work with Typeform? We also want the experience for the Storyteller to be pleasant! Fun, even. We do use templates for the design and are automating what we can! While keeping in mind we want to make sure we run a healthy business too. Curious to know if you have any thoughts on how automating could or would work with an older generation? There is a similar product/service called Storyworth at a lower price point that emails your loved one a prompt/question, they respond and they put it in a book after a year. It wouldn't have worked for my dad (and others I know), but I do think it's clever way to drive down price :)

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5yr ago

@smgrieser it sounds like you've given this a fair amount of thought. How do older generations feel about strangers asking personal questions, I wonder? Do you let a loved one make the hand off to the interviewer? In what way are the interviewers trained? Are they coming from a journalism or UX research background? Are the questions the same for everyone? So many questions, but I really like where you're going.

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5yr ago

No Story Lost

Maker

@gregw Haha!! I love it! Love all the rapid-fire questions. Answering below! "How do older generations feel about strangers asking personal questions, I wonder? Do you let a loved one make the handoff to the interviewer?" Yes! This is SUCH a good question. I have a personal experience with exactly this. When I asked my dad he said he didn’t want to do it. Full stop. Talk to someone he didn’t know about his life? No thank you. But when I told him he’d be doing it for me and for his future grandkids. That sure got him 😉. And after the first interview, he was totally fine! More than fine. I think people are naturally a bit nervous, but it goes away in the first interview because we hire interviewers who are amazing at making someone feel comfortable and holding space. And yes! There is a handoff between the client (person who wants the book) and the Storyteller. "In what way are the interviewers trained? In what way are the interviewers trained? Are they coming from a journalism or UX research background?" >> We look for interviewers who LOVE talking to people - and are genuinely excited to hear and write their stories. Our first hires are amazing conversationalists and they listen more than you talk. Our first interviewer is actually a therapist! Though we've had our fair share of journalists apply for our job postings. "Are the questions the same for everyone?" >> We have a document with secret sauce questions but we also trust our interviewers to go where the story is leading them. We want the conversation to feel authentic and genuine versus awkward or forced. Those were some GREAT questions. Love it! Any more?

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5yr ago

These are great answers. I am going to look at your FAQ section before I ask any others. You really believe in your product and have made personal use of it. That makes all the difference. You've hired the right kind of interviewers. You have a way to make people comfortable with your process. Price is justified, but still remains a concern. Have you considered offering a 4 easy payment option, digital copy available after 4th payment?

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5yr ago

No Story Lost

Maker

@gregw If there is anything not on the FAQ, please do circle back! Happy to try and answer any questions :) The payment plan is so smart! We do have an ad-hoc payment plan for those in Canada (basically, if you email in and ask, we'll make it happen and did that for a few early pre-launch customers). But we should get on this and figure out a better solution. Have you heard of Affirm? https://www.affirm.com/? I saw it and wonder if it's something we could look into.

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5yr ago

@smgrieser Affirm looks interesting, I had never heard of this service. Interest doesn't seem outrageous. I am concerned with what it might do to the otherwise good User Experience on your site, having to apply for a loan and wait for approval. Even if it's instantaneous, it's an added step in the checkout process, and what if you're denied? That sting will be part of an experience where up to that point you've established trust. I just talked myself out of it, hopefully I talked you out of it too!

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5yr ago

No Story Lost

Maker

@gregw very solid points! Haha you did talk me out of it. Off to build a payment plan ;)

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5yr ago

No Story Lost

Maker

👋🏻 Hi Product Hunt, I want to introduce you to No Story Lost. We capture + write your family’s stories 🖊 & turn those stories into a beautiful coffee table book 📖 How It Works: 1. We interview your loved one and collect their favorite memories, stories, and advice. 2. Our team of professionals will transcribe, write, and edit your family stories. 3. You get a family keepsake. We produce, print and ship a beautiful coffee table book right to your door. And of course, feel free to check us out over at http://nostorylost.com! ✨ The Backstory ✨ My dad had me later in life. And he’s getting older. But my god did the man have rich, funny and overall incredible stories. I wanted to get my dad’s stories written down so I could read them. So I could keep them forever. So I wouldn’t forget them. So I could share them with my future kids. So when my friend Andrew, told me about his idea… this idea that would help capture my dad’s stories. Then turn those stories into a book. Well, I told him: Sign me up and take my money. When I read the first manuscript and the collection of my dad’s stories I legit cried 😭 no joke. This concept was truly so unique and special! Now… it’s come full circle. I was one of the first beta customers, now I am a partner in the business (funny how life works). If your reaction to this concept was my reaction… we’re now open for biz + taking orders 🙃 The holidays are righhhht around the corner. Instead of making Bezos rich, why not shop your values? This gift could be a great choice! PS — Any holiday orders will result in a card sent to you to gift 🎁🎄🥰

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5yr ago

Unbounce

This is such a brilliant way to capture the moments and stories you never even knew about. All of our loved ones are loaded with history, context, and experiences that we can cherish with them and after they are gone. I wholeheartedly recommend everyone to check this out. Particularly now, during COVID when we are more isolated and separated from our families. So excited for you Stef, this is a wonderful idea, and the books look fantastic. Bravo.

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5yr ago

No Story Lost

Maker

@oligardner Oli!! Thank you!! And agreed. Great experience for a loved one that's isolated due to COVID. I think this experience would bring them so much joy.

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5yr ago

Edily

I really like this idea! Capturing family stories is such a great concept and this actually reminds me of what @linamelia has created with Saga (https://trysaga.com/), capturing those stories through an audio format with useful prompts - I'd highly suggest checking them out as well as No Story Lost. Great work with this Stefanie!

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5yr ago

No Story Lost

Maker

@justgogrind oooo very interesting! Never heard of Try Saga before. Will 100% check it. Thank you Justin :)

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5yr ago

Coding Rooms

This is really a neat idea in my ways. Having a book that you can show to your grandchildren and grand grandchildren is awesome enough. Learning more about one another differently and subtly is something we never do or appreciate enough if we end up doing it. Thanks and good luck!

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5yr ago

No Story Lost

Maker

@kmarrouche Thank you so much, Karim!

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5yr ago

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