Milo - an intelligent travel assistant

Helps you with any travel related questions during your trip

103 followers

Helps you with any travel related questions during your trip

103 followers

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ICM Hub is the maker of aviation focused AI-agents for airlines incl. Lufthansa. We launched our first b2c travel assistant named Milo via WhatsApp.  You can use Milo to:   - Check flight status 🛫  - Ask about Weather at the destination 🛬  - Learn about thinks to do during your trip 🗿  - and many other travel useful topics 🧳

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Free

Launch tags:Messaging•Travel•Artificial Intelligence

Launch Team

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Maker

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Since 2017 we've been helping airlines build customer support chatbots and have seen a lot of questions that customers have during their trips. Our AI agents for airlines have been only available on a b2b basis so far and we now are finally making our AI experiences & use cases available to travelers. Please use Milo for your travel related questions. We are curious to learn how useful Milo is during your trips. With each interaction we'll hope he can be valuable to you and we would love to hear about your trips as well as your interaction with Milo.

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2yr ago

The Pitch

Deep domain experience and visionaries the AI for travel tech space. I’m a believer in the founders and the product!

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2yr ago

💎 Pixel perfection

Looks really interesting, but how is Milo different from other AI Assistants?

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2yr ago

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Maker

@thomas_greulich While ICM Hub has been building AI-powered solutions for the travel industry since 2017, the rise of large language models (LLMs) is not going past us. MILO is the result of our very own prototyping efforts. With Milo's launch we want to accomplish the following goals: 1. Validate new use cases for pre-/post-flight as well as in-flight and we have been utilizing data that we have been collecting over in the past with our traditional models and are now fueling an LLM with these datasets. 2. We've packed Milo with new revenue-generating use cases connected to affiliate marketing programs. With Milo's launch we aim to gather data how these use cases perform with this early adopter community. 3. Verify how travelers utilize data from new APIs that we have integrated in order to provide more value to users for current or upcoming trips. We aim to understand what APIs and new partnerships we should prioritize for various offerings. With this launch we aim to collect valuable data and feedback from early adopters on various travel-specific use cases and want to understand how travelers are ultimately putting Milo to use. That's why we opted for a b2c setting with a widely used channel such as WhatsApp.

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2yr ago

💡 Bright idea

Great product!! How Milo can help me in my pre flight experience?

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2yr ago

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Maker

@jose_dario_hinestrosa Thank you Jose. Feel free to turn to milo for any pre-flight preparations. A few prompt ideas could be: - Is my flight departing on time? - How do I check in? - What can I do at my destination? - Do I have to pack a rain jacker? But feel free to address him with anything that you have on your mind while preparing for your trip!

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2yr ago

@alextange Great product. How does it work during in-flight?

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2yr ago

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@faheem_saiyad1 thank you for raising this question. Milo is available on your mobile via WhatsApp wherever you go, even inside an aircraft. However, it does require connectivity. Regarding situations when connectivity is not available we do have another product that we are working on with airlines and in-flight entertainment (IFE) providers. It's a b2b solution that we can deploy directly on the aircraft server and it will work without connectivity e.g. during your flight.

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2yr ago

How is Milo different from other AI Assistants?

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2yr ago

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Maker

@thomas_greulich See above

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2yr ago

Cool idea, I will try it out during my next flight!

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2yr ago

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Milo, an intelligent travel assistant, is praised for its usefulness in travel planning, offering features like flight status checks and destination weather updates. Users appreciate its intuitive interface and the quality of its travel recommendations. While some are curious about its ability to learn and adapt to personal preferences, others highlight its efficiency in navigating airport and flight processes. Overall, Milo is seen as a reliable and enjoyable tool for enhancing travel experiences.

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