Reviewers largely praise Milanote as a strong visual workspace for creative work, especially moodboards, brand design, research, planning, and organizing notes, links, media, and workflows on an open canvas. They repeatedly say it balances structure with flexibility better than linear documents and helps them see connections across ideas. Templates also make it easy to get started. The main complaint is consistent: the mobile app feels limited or close to unusable because it lacks the full canvas experience and editing freedom available on desktop.