ManyPixels is an unlimited design service for modern startups, agencies, and freelancers who need constant design help.
I subscribed to the Pro and the iterations took too long and weren't great so I cancelled within the Full Refund period and still haven't seen the refund on my credit card.
I'll update this every few days until on whether I get the refund or not.
UPDATE: I did receive my full refund.
Overall, if you have time and patience to get the design you want, this might be for you. But don't be fooled, as with all subscription design services, the initial designs are ones you find on AI generated logos. It takes lots of time and multiple iterations before you might get something that you want.
Promises the world.
Unfulfilled promises (but I did get my money back).
I paid and from the dashboard I cant do anything except pay. No way to send briefs of talk to anyone. Got a email from someone asking for project details. Sent them UI design requirements for an App. Was told I will get my first set of previews on Friday. They told me they will invite me to slack. I keep emailing and no invite so far. I emailed again and someone responded on Friday and said they cant download the App from their country cause its UK only. Fair enough but does that mean he decided to start on the work on Friday where I was promised first set of samples? I also used their typeform link to send project brief and assets for a landing page. The same person responded saying he didn't get it. I kept messaging and so far no reply. This is starting to feel like a Kickstarter project.
I cant get hold of them? Nothing was delivered.
TL;DR: Paid for a service. Received absolutely nothing. Avoid.
I paid for a Premium account on 5th March, 2018 and submitted 2 design briefs that day. The ETA was set as 9th March for the first piece of work (already a day over the quoted time).
I got a message on 9th March telling me that the ETA would be slipping to the 12th March. Still no delivery of design work.
E-Mails go unanswered, support online is almost non-existent, and they completely ignore requests for help.
I'm now about to start the process of a chargeback for the money that I've already paid, and try to cancel my subscription - which is much much harder than it should be.
Essentially, they're taking money and not delivering what they say they will deliver. Avoid!
Complete waste of time and money
So far, I've used them to create a logo for a side-project as well as a branding guide. I will say that I've been very positively surprised by the quality. It's been better than what I had anticipated based on the price. Also, they're pretty good at communicating and are pro-active about expected delivery times, which I thought was really nice.
Obviously, because it's so inexpensive, you can't really expect anything super high quality. I also don't think I would use them for more complicated projects where it requires to talk something through on the phone or in person before work can begin.
That said, for side-projects, or relatively straight-forward one-off projects, I think this is great value for the price and I definitely plan to continue using my subscription. Even if I don't have anything to work on for a couple of weeks, it's not really an issue because the monthly cost is so low.
It's cheap :)