ManyPixels

Unlimited premium design services for startups from $399/mo

#3 Product of the DayFebruary 14, 2018

ManyPixels is an unlimited design service for modern startups, agencies, and freelancers who need constant design help.

Discussion
Would you recommend this product?
120 Reviews3.2/5

I subscribed to the Pro and the iterations took too long and weren't great so I cancelled within the Full Refund period and still haven't seen the refund on my credit card.

I'll update this every few days until on whether I get the refund or not.

UPDATE: I did receive my full refund.

Overall, if you have time and patience to get the design you want, this might be for you. But don't be fooled, as with all subscription design services, the initial designs are ones you find on AI generated logos. It takes lots of time and multiple iterations before you might get something that you want.

Pros:

Promises the world.

Cons:

Unfulfilled promises (but I did get my money back).

Upvote (10)Share
Hey Joshua, Robin here, co-founder. Sorry to hear this. You sent the request for a refund three days ago on JarHQ and we made a confirmation the same day that the refund would immediately be processed. It takes 5 to 10 days for Stripe to refund it. Please feel free to update me!

I paid and from the dashboard I cant do anything except pay. No way to send briefs of talk to anyone. Got a email from someone asking for project details. Sent them UI design requirements for an App. Was told I will get my first set of previews on Friday. They told me they will invite me to slack. I keep emailing and no invite so far. I emailed again and someone responded on Friday and said they cant download the App from their country cause its UK only. Fair enough but does that mean he decided to start on the work on Friday where I was promised first set of samples? I also used their typeform link to send project brief and assets for a landing page. The same person responded saying he didn't get it. I kept messaging and so far no reply. This is starting to feel like a Kickstarter project.

Pros:

Price

Cons:

I cant get hold of them? Nothing was delivered.

Upvote (9)Share
Hey Suganthan! Robin, co-founder. We got delayed due to our Product Hunt launch on starting the first projects and dealing with the email load. Despite us having planned enough designer to work on the tasks, we underestimated the email volume which caused delays as a result. This is now fixed with new project managers in place and the delivery should speed up. In any case, the clock of your subscription starts when we start the first task, and if there is any delays we will add those days to your clock.
same exact here. still no response. a simple PR campaign here on PH but nothing directly and nothing via email blast to "all recent customers" --- sound of one hand clapping.
Upvote (1)Share
@Robin - Thanks for the update. But, I'm sorry, but you have yet to deliver me a single design. How many days since the subscription? You guys have wasted so much of my time, and it's ridiculous. I have requested a refund and to cancel my subscription.
Upvote (2)Share
"Unlimited" designs for $159/mo seems too good to be true. There must be some restrictions or I could contract the design of an entire site or product at a fraction of market rate. I can't find details on this on the site. cc @vinrob
@rrhoover Hey Ryan. Here is an example of website we did for $159 in 10 working days: https://invis.io/F6EXE9WSR#/2719... We are super process-driven and I am located in Asia where I work closely to the designers. Our designers handle on average 2 to 4 clients per month which is viable for us (though low margin). As regard to the tasks, we have added a column in the FAQ with how much you can realistically expect per month. You can definitely have a few landing pages, banners, a logo, icons, illustrations every month. However, you are right: This is tough as well to deliver and we need to be super good with our team and understanding requests. Right now this work for the number of subscribers we have (<100) but we will have to see what we do when we get to a higher number of subscribers (raising prices, limiting the scope, etc etc).
@vinrob Nice design !
@rrhoover @vinrob yeah rly nice design. I'm totally going to use this to create one-page designs for my WordPress themes.
@ismaelyws Hi Hans, is there any place where I can contact you?

TL;DR: Paid for a service. Received absolutely nothing. Avoid.

I paid for a Premium account on 5th March, 2018 and submitted 2 design briefs that day. The ETA was set as 9th March for the first piece of work (already a day over the quoted time).

I got a message on 9th March telling me that the ETA would be slipping to the 12th March. Still no delivery of design work.

E-Mails go unanswered, support online is almost non-existent, and they completely ignore requests for help.

I'm now about to start the process of a chargeback for the money that I've already paid, and try to cancel my subscription - which is much much harder than it should be.

Essentially, they're taking money and not delivering what they say they will deliver. Avoid!

Pros:

None

Cons:

Complete waste of time and money

Upvote (5)Share
I was promised a refund on 13th March, and was told that it would be in my account within 5 days. It's now the 28th March and no refund has been processed. Absolutely dreadful customer service.

So far, I've used them to create a logo for a side-project as well as a branding guide. I will say that I've been very positively surprised by the quality. It's been better than what I had anticipated based on the price. Also, they're pretty good at communicating and are pro-active about expected delivery times, which I thought was really nice.

Obviously, because it's so inexpensive, you can't really expect anything super high quality. I also don't think I would use them for more complicated projects where it requires to talk something through on the phone or in person before work can begin.

That said, for side-projects, or relatively straight-forward one-off projects, I think this is great value for the price and I definitely plan to continue using my subscription. Even if I don't have anything to work on for a couple of weeks, it's not really an issue because the monthly cost is so low.

Pros:

It's cheap

Cons:

It's cheap :)

Upvote (8)Share