Mailto Landmines

Never accidentally click a mailto link again.

Embed
Featured
discussion
Would you recommend this product?
No reviews yet
Ouriel Ohayon
ZenGo.com / CEO
love it. smart
Share
Derek Shanahan
Hunter
VP Growth @ Exer
@ourielohayon Thanks a bunch!
Share
Mack Flavelle
one foot in front of the other
So ugly it works. Love it.
Share
Mack Flavelle
one foot in front of the other
ha. Actually fun to use. Feels like every little land mine icon is like an easter egg on the site. Gotta catch 'em all!
Share
Derek Shanahan
Hunter
VP Growth @ Exer
I put together this Chrome Extension because on one day last month I think I literally clicked on ten mailto links that I thought were buttons. Was so frustrated. Figured others might have the same problem!
Share
Miles Matthias
Builder @ Stripe
@dshan totally understand the frustration. But your post was a little wrong - you don't need to use a Chrome extension to have the Gmail web interface be your default mailto link opener. Chrome does a bad job of showing the option (it's a generic gray icon in the right side of the address bar that looks like <>), but it's just a regular setting like anything else. I agree it's annoying to pop open another app from your web browser, but the most powerful thing about having someone send email is a user's access to their address book. If we just provided a form, a user would have to copy and paste email addresses of their friends. The default mail opener configuration is definitely something that eludes most users, but the only way things get better is if the configuration becomes more obvious or all browsers give access to the address book when filling out a contact form. Even then, would you trust a website that they won't spam your friend's email address?
Share
Derek Shanahan
Hunter
VP Growth @ Exer
@miles_matthias You're right about that setting. I actually set it for a co-worker this week; totally slipped my mind when drafting that post. I'll update it now.
Share
Derek Shanahan
Hunter
VP Growth @ Exer
@miles_matthias To be clear, I definitely get that in certain cases using these links makes a lot of sense (contact, support) I don't know which use case you're referring to with regards to needing friends emails / access to the address book, but I'm sure I'd agree.
Share
Derek Shanahan
Hunter
VP Growth @ Exer
@miles_matthias I'm just surprised at how many sites I'm seeing use these links behind stuff like Learn More buttons. I consider those landmines. I didn't expect (nor want) to be thrown to email to send you an email. It's about the surprise. Now I use an ugly icon to avoid those surprises:)
Share
Miles Matthias
Builder @ Stripe
@dshan for example, share your referral code with your friends. You'll see that in something like the Uber app, where you can email, facebook, or tweet your referral code to friends.
Share
Jack Smith
Founder in rehab
love it. but don't really like the icon
Share