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Luna for iOS

On-demand evening package delivery in SF

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Zack Shapiro
@zackshapiro · Head of Mobile at Splash
Thanks @cpwt!

Discussion

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Zack Shapiro
@zackshapiro · Head of Mobile at Splash
@rrhoover Thanks for doing this AMA. We think a lot about the economics and to best make money with the business. Margins are really healthy with the number of deliveries that we're doing per hour right now. Deliveries are commonly thought to be a scale game but they don't necessarily have to be. UPS and FedEx make their margins primarily on the heavy ite… See more
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Zack Shapiro
@zackshapiro · Head of Mobile at Splash
Everyone has dealt with the hassle of missing the UPS or FedEx guy and seeing that dreaded little missed delivery slip hanging from your door. Shipping to work and lugging packages home from there isn't any better since packages seem to sit by your desk for days or weeks at a time. That's why we built Luna. Excited to feature our iOS app here today and a… See more
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Ryan Hoover
@rrhoover · Founder, Product Hunt
Heya, @ZackShapiro! I've heard a lot of good buzz in SF about Luna, particularly from VC's. :) My biggest skepticism is in the economic viability. It only costs $6.99 to deliver one or more packages so I imagine margins are very small and may only be viable with mass volume. What's your strategy for acquiring users and at what point do you expand beyond … See more
Will Lam
@will_lam · Product Manager & Marketer
@zackshapiro first off, awesome stuff on shipping Luna! I'm a fan of taking the friction out of package delivery. I have two questions actually.: You mentioned this idea had stuck with you for a while - how long did it take to build the MVP to the point where you started charging for the usage of Luna? Second question: Despite being shuttered and folded in… See more
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Zack Shapiro
@zackshapiro · Head of Mobile at Splash
Thanks @will_lam! The first prototype for Luna was a big red button that said "I'm home." It was a Twilio app that would text me that you were home and text you confirmation that I got the text that you were home. It all started with about 20 friends on a spreadsheet and them sending things to my apartment building. From actual intention to build Luna to p… See more