Premium live chat software for business websites. Used by small, medium and large businesses all over the world to delight customers, improve customer service and increase online sales.
Lots of integration with other channels
If a visitor does not provide his contact at the beginning you can not add them afterwards.
It is a solid product but one thing (quite silly in my opinion) makes it quite useless in our case.
If a visitor does not provide his details the at the beginning (they call it pre-chat survey) you can not add those details (email,name) afterwards.
You can have a 2 hours chat session with a visitor but visitor will stay as unknown since you can not add the information you gathered during the chat session. How st..id is that?Kaan Aksoy has used this product for one day.
simple and straightforward tutorial, multiple integrations, great for e-commmerce businesses.
quite pricy app
Love LiveChat for its simplicity, easy integration and customer support 👍Matt Pliszka has used this product for one month.