Live Chat by Sumo.com

Instantly communicate with customers, prospects & visitors

Live Chat by Sumo.com allows you to chat directly with customers, prospects and visitors on your site.

Discussion
Would you recommend this product?
13 Reviews5.0/5
MakerHiring
Hey, guys. I'm one of the developers over at Sumo. I helped make the new Sumo Live Chat product and I'm SUPER proud of it. Sumo.com already helps grow your email list. Now we added Live Chat because we wanted to make it easier for website owners, entrepreneurs and more to chat with their customers. Key features: 1) Help visitors quickly. Talk with website visitors, prospects, and customers directly in real-time. 2) Grow your email list. If anyone messages you while you're unavailable for chat, they can leave their email address so you can get in contact with them later. 3) Extensive dashboard: See your average response time, average messages per chat, average chat duration, busiest chat times, and a TON more. We think this will help all online business communicate better with their customers via Sumo. I really hope you love it. 😊 Please leave me any questions, ideas, or suggestions!
Upvote (10)Share
@justin_o_0 >>If anyone messages you while you're unavailable for chat, it automatically adds them to your email list. That seems a bit aggressive.
MakerHiring
@iamjustinm Correction on that one. If you are away, the visitor will be prompted to enter their email which will then be added to your subscriber list.
@justin_o_0 nice work! Everyone knows I'm a huge Sumo fan, and I love seeing this addition to the core suite. While I recently adopted another tool for chat, I'm eager to switch and do more with fewer and fewer snippets. 😀 Cheers!

If you're looking for live chat - pick this up!

Pros:

Everything the sumos touch turn to gold

Cons:

Site speed is always a consideration with these types of apps

My buddy @noahkagan and the awesome team at Sumo just launched their own version of Live Chat! Very cool. Love what they're building 🙌
MakerHiring
@bramk Thanks for the HUNK BK.
MakerHiring
For all you HUNTERS, we hooked ya up with a code when you click through to try it out for free for a month. Good for today. Definitely love to hear feedback / suggestions. Really proud of the whole team on this one.

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Pros:

they have made multiple great products so I would assume this one is amazing also.

Cons:

Haven't tried it out yet so cannot say much about it, tbh.