Hug Your Haters

The first book on customer service disruption

Reviews

Discussion

Hunter
Makers
You need to become a Contributor to join the discussion - Find out how.
Jacob Bøtter
Jacob Bøtter@boetter · Founder, author, etc.
Seriously not a single link on the site on how to buy the book? I could search on Amazon myself, but you could help a bit :-)
Jay Baer
Jay BaerMaker@jaybaer · President, convince & convert
@boetter Thanks good call. Will add. We were selling directly on the site until very recently.
Jacob Bøtter
Jacob Bøtter@boetter · Founder, author, etc.
@jaybaer I found it and ordered on Amazon in the meantime, good luck with everything!
Jay Baer
Jay BaerMaker@jaybaer · President, convince & convert
@boetter many thanks!
Andreas Pizsa
Andreas Pizsa@andreaspizsa
<3 the title
David Diamond
David Diamond@david_diam · Product designer
Really? "The only modern book on customer service" https://www.intercom.io/books/cu...
Jay Baer
Jay BaerMaker@jaybaer · President, convince & convert
@david_diam I wasn't familiar with this book. Thanks for the heads up. Downloading now. And no offense intended, but I wasn't really thinking PDFs that are more content marketing initiatives.
Jay Baer
Jay BaerMaker@jaybaer · President, convince & convert
@david_diam and since I'm an investor in your company, I hope you'll give the book a chance before dismissing it.
David Diamond
David Diamond@david_diam · Product designer
Cool, haven't dismissed it just wanted to point it out
Melanie Deziel
Melanie Deziel@mdeziel · Branded Content Consultant & Speaker
Was lucky enough to get an advanced copy. love this book. Can't recommend it highly enough. It's either going to transform everything you do or help you defend your instincts, or both!