HomeHerald
HomeHerald AI-powered HOA software for self-managed boards
2 followers
HomeHerald AI-powered HOA software for self-managed boards
2 followers
HomeHerald is AI-powered HOA management software for the 40% of neighborhoods that self-manage. Five AI agents handle the work board members hate: Herald Chat answers CC&R questions with rule citations, Dues Chaser runs multi-channel collection (email, push, physical USPS letters), Email Agent auto-matches Stripe payments, Herald Shield drafts violation letters from photos, Pet Protect reunites lost pets. Stripe payments, amenity booking, document AI search, native iOS. Free up to 50 units.
Two years ago I was asked to join my HOA board as VP. I obliged because I genuinely wanted to help my neighborhood. This year I was asked to step up as president - because my board members were worn out and wanted a break. If you know anything about HOA boards, they're thankless jobs with a lot of work. :(
To make matters worse, our board voted to leave our HOA management company - they were expensive. The base price was reasonable, around $800/mo. But they nickel-and-dimed us into oblivion. Every letter was $3 - violations, dues reminders, everything. Our bill ran $1,200-$1,300/mo, higher some months. They pitched themselves as the trusted third party to manage violations for the board. It wasn't worth it.
So we were management-company-less, and the whole board was resigning. I had no choice but to try to solve this. I set out to build an app to replace the management company and make the lives of my new board members easier. I didn't imagine I'd build something this wild.
I started with the easiest problems:
-Constant questions - when everyone has the same covenants, they still ask
-Violation submissions - "Susan hasn't cut her yard in a month"
-Chasing dues - "XXX Property hasn't paid in 2 years"
I built an app that answered common questions instantly and let people submit requests to the HOA - with AI intercepting to show an auto-response before they even submitted. I also built a dashboard so I could see the payment status of the whole neighborhood at a glance.
Then I took it further. I built an Email Agent so the board could work out of the same inbox and see AI-suggested replies plus auto-categorization of expenses and payments. I added Pet Protect, where residents upload pictures of their pets and press one button if they get out - the whole neighborhood gets alerted. I automated violations into Herald Shield, which interprets photos, checks the covenants, and drafts the letter. And I added Dues Chaser - because that's exactly what I do half the time - a workflow system that auto-emails, texts, and even mails physical letters.
What started as a simple project turned into a native iOS app (Android in beta) that fully runs my HOA and replaces management companies at a fraction of the cost. As it turns out, I don't need a HOA management company. AI can be the "trusted third party" to resolve all resolutions, and instantly. With a flip of a switch AI can do it all, or at least get it to the point where the board has to simply read the AI's recommendation and make the choice - with one button press.
It's been a wild ride - and I hope you can use it for your HOA too. Feel free to reach out if you want a special deal!