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Hims

Helping men prevent hair loss, erectile dysfunction and more

3.4/5
About

Hims is a men's wellness brand built to help guys tackle those uncomfortable topics related to their health. Men aren’t supposed to care for themselves. We call bullshit. We offer products to prevent hair loss, erectile disfunction, aging skin, and more of the stuff you care about.

12 Reviews
Chris Hiestand
Chester Ng
✎ Gin Lane
 +26 reviews
  • Pros: 

    Good branding and marketing

    Cons: 

    Shady business practices

    After you give Hims your money you'll notice that there's a few more things that you need to do (take pictures) until you can receive your order.

    This is shady. Keeps, a competitor of Hims, makes it very clear *before you give them your money* that you'll need to do this.

    I immediately requested a refund from Hims. My emails and phone calls were ignored for 2 days. I then messaged them on Facebook where I finally got a response. First they said that their emails were "a few days behind"... okay. They then told me they would be giving me a "full refund".

    A couple days go by and I notice that the "full refund" they gave me is missing $5. When I asked about this on Facebook (since you can't get a hold of them any other way), I was told that the $5 is non-refundable and part of the "consultation and medical assessment". I never had either of those.

    Save some of your money and go with one of their competitors, who don't come across as shady at all.

    Ben Word has never used this product.
  • alex hayworth
    alex hayworthMakin', Buildin', Boppin'
    Pros: 

    Helps normalize/destigmatize men's hair loss products

    Cons: 

    Selling you (some) things you likely don't need.

    I know a number of doctors who specialize in hair loss (and hair loss research) with regard to multiple causes, including androgenetic alopecia and autoimmune diseases. None of them regard any shampoo or biotin as effective in treating male pattern hair loss...unless you want to keep your nails healthy as can be - biotin will help do that.

    If you're man who's suffering from male pattern hair loss, it's probably best to save your money and stick with Minoxidil (most commonly known as Rogaine) and Finasteride (most commonly known as Propecia). I understand what Hims is doing from a business standpoint, but the combinations of products that they sell for hair loss are oddly arbitrary. Minoxidil and/or Finasteride are the standard treatment for male pattern baldness.

    I have not used the Hims service, so I can't speak to the process by which they evaluate patients/customers. But while the rate of side effects from Finasteride is very low and the drug is commonly regarded as quite safe, I do hope ample information is given to each person beyond a link to a list of side effects. Some doctors will hand out Finasteride like candy; others will recommend a PSA test as a baseline, and even a semen analysis to be thorough (though I don't think this is even near being a common recommendation). In any case, seeing a dermatologist in person to rule out any other forms of hair loss can be a good practice, too.

    alex hayworth has never used this product.
  • Pros: 

    Quality, accessibility, fast and easy consultation

    Cons: 

    none so far

    I don't know why people are hating on this brand. I used to be prescribed Finasteride through a dermo in town and took it for a few months. Since my insurance doesn't cover cosmetics it cost me $100 a month ($3/pill) and I couldn't make that happen every month.

    I heard about Hims on a few podcasts I listen to and decided to try it. I paid $5 for a trial, and then just had to confirm some things, answer a few questions, and send a couple pictures to the doctor. People don't understand that you have to discuss all this stuff before they just mail you a prescription. Sure it costs $5 upfront but the value of the items without the prescription is easily $30 at least. The doctor responded promptly and we talked back and forth. When everything was confirmed my stuff was shipped. This included shampoo, biotin gummies, minoxidil, and a month of Finasteride.

    I also emailed customer support with some general questions. It took a day or two but they were super nice and helpful.

    After you do the trial pack, you can go online and alter your order. Don't need the shampoo? Fine, they take that out and you don't pay for it. That goes for any of the secondary products.

    All I'm saying is I get a month of a prescription I need, mailed to me, for about $33 with tax. That is 1/3 of what it normally costs me. If you can find the stuff cheaper elsewhere that's all fine, but don't complain about a company trying to save people money and hassle. I don't have the time or money to go to regular doctor visits for something that I know I need.

    Lord Sharks has used this product for one month.
  • Pros: 

    They refunded my money, and i was able to get the same product, at a cheaper cost, from another company called Roman.

    Cons: 

    Doctors gave me hard time and wouldn't work with me as a patient. The doctor misunderstood one of my answers, and REFUSED to help me!

    I wanted to try out their services, I filled out everything correctly, uploaded photos of myself and my photo ID, paid for the service up front... Then the doctor messaged me and refused to service me in my time of need. I explained to him that I would like a reason why you are refusing to help me. He told me it was because of one of my answers in the forms, which I then explained he misunderstood. He didn't care, and told me to go see a doctor near me. (Mind you, I explained to him I moved to a new area and am not comfortable with going to a new doctor about this embarrassing problem. They didn't care.)

    But everything happens for a reason... I found another competitor of theirs, Roman, and they were able to help me and shipped the discreet package immediately and I received it 3 days later. I also didn't have to pay up front with them, and the first month is free up to $50!!! MUCH better deal and service than ForHims. HIGHLY recommend Roman Pharmacy at GetRoman.com

    David Peters has never used this product.
  • Pros: 

    I don't even know how to order the product

    Cons: 

    Horrible customer support

    I saw an advertisement for Hims haircare product on my Instagram and thought I'd give it a try. I signed up for the monthly service, sent in a couple of pictures of my hairline and a brief description of my medical history (I have a completely healthy record), and thought everything was good to go. The next day I received a pre-written mass email from one of the so-called "doctors" explaining how I should use the product on a daily basis. I was really looking forward to receiving the product in the mail and start using it to preserve my hair before I start losing it. After about a week I received a vague pre-written email explaining that my order has been canceled due to my medical history. I have never even been to the hospital for anything other than a cold, nor am I taking any other medication or have any allergies. I then emailed Hims asking for more information as to why my order was canceled. It's been 2 weeks and I haven't heard back from either the "doctor" or the main support@forhims.com email address provided on the website. It seems as if Hims either ignored my inquiry or they just don't have the infrastructure to support the amount of potential clients. I wouldn't recommend this service to anyone.

    Alexander Ulanch has never used this product.
  • Pros: 

    Zero friction to talk with doctors. Great branding.

    Cons: 

    Can't wait for more products to launch

    Nice that it's focused on issues that men don't typically talk about

    Annelies Gamble has never used this product.
    Comments (0)
  • Pros: 

    Nothing. Customer service is absolute garbage

    Cons: 

    Can’t answer general questions correctly and NEVER responded in a timely manner. ‘Doctor’ was inconsiderate and dismissive.

    Honestly I would stay far away from these guys. Terrible experience overall. Do not reccomend.

    shatter cat has used this product for one month.
  • Pros: 

    none

    Cons: 

    All

    Horrible customer service horrible scheme go fuck yourselves

    Brad Curler has never used this product.
  • Pros: 

    Shampoo is very good for my hair but skeptical about it preventing hair loss.

    Cons: 

    none

    Used it every other day for a month and definitely saw a difference in the texture of my hair. Let's see how it is in a year from now

    H Bobby has used this product for one month.
  • Pros: 

    Amazing e-shop, cool interface, nice CS and extensive knowledge bank!

    Cons: 

    Only available in few states of US.

    I totally love the branding and concept. Wish they would start selling products in others states and countries.

    Sambidhan Mohanty has never used this product.
  • Pros: 

    highest quality products on the market, at 80% off. oh, and it's beautiful so you'd love having it on your counter or sink.

    Cons: 

    always working to introduce new product lines to help guys across all of the issues we struggle with

    I'm the founder so happy to share more :)

    andrewdudum 🚀 has used this product for one year.
  • Pros: 

    non

    Cons: 

    Very Shaddy website - they will attempt to triple your order

    $5 is for the docs consultation - non-refundable and it will take weeks to go through their process,

    hramz has used this product for one day.