Helping men prevent hair loss, erectile disfunction and more
Hims is a men's wellness brand built to help guys tackle those uncomfortable topics related to their health. Men aren’t supposed to care for themselves. We call bullshit. We offer products to prevent hair loss, erectile disfunction, aging skin, and more of the stuff you care about.
Good branding and marketingCons:
Shady business practices
After you give Hims your money you'll notice that there's a few more things that you need to do (take pictures) until you can receive your order.
This is shady. Keeps, a competitor of Hims, makes it very clear *before you give them your money* that you'll need to do this.
I immediately requested a refund from Hims. My emails and phone calls were ignored for 2 days. I then messaged them on Facebook where I finally got a response. First they said that their emails were "a few days behind"... okay. They then told me they would be giving me a "full refund".
A couple days go by and I notice that the "full refund" they gave me is missing $5. When I asked about this on Facebook (since you can't get a hold of them any other way), I was told that the $5 is non-refundable and part of the "consultation and medical assessment". I never had either of those.
Save some of your money and go with one of their competitors, who don't come across as shady at all.Ben Word has never used this product.
They refunded my money, and i was able to get the same product, at a cheaper cost, from another company called Roman.Cons:
Doctors gave me hard time and wouldn't work with me as a patient. The doctor misunderstood one of my answers, and REFUSED to help me!
I wanted to try out their services, I filled out everything correctly, uploaded photos of myself and my photo ID, paid for the service up front... Then the doctor messaged me and refused to service me in my time of need. I explained to him that I would like a reason why you are refusing to help me. He told me it was because of one of my answers in the forms, which I then explained he misunderstood. He didn't care, and told me to go see a doctor near me. (Mind you, I explained to him I moved to a new area and am not comfortable with going to a new doctor about this embarrassing problem. They didn't care.)
But everything happens for a reason... I found another competitor of theirs, Roman, and they were able to help me and shipped the discreet package immediately and I received it 3 days later. I also didn't have to pay up front with them, and the first month is free up to $50!!! MUCH better deal and service than ForHims. HIGHLY recommend Roman Pharmacy at GetRoman.comDavid Peters has never used this product.
I don't even know how to order the productCons:
Horrible customer support
I saw an advertisement for Hims haircare product on my Instagram and thought I'd give it a try. I signed up for the monthly service, sent in a couple of pictures of my hairline and a brief description of my medical history (I have a completely healthy record), and thought everything was good to go. The next day I received a pre-written mass email from one of the so-called "doctors" explaining how I should use the product on a daily basis. I was really looking forward to receiving the product in the mail and start using it to preserve my hair before I start losing it. After about a week I received a vague pre-written email explaining that my order has been canceled due to my medical history. I have never even been to the hospital for anything other than a cold, nor am I taking any other medication or have any allergies. I then emailed Hims asking for more information as to why my order was canceled. It's been 2 weeks and I haven't heard back from either the "doctor" or the main email@example.com email address provided on the website. It seems as if Hims either ignored my inquiry or they just don't have the infrastructure to support the amount of potential clients. I wouldn't recommend this service to anyone.Alexander Ulanch has never used this product.
Zero friction to talk with doctors. Great branding.Cons:
Can't wait for more products to launch
Nice that it's focused on issues that men don't typically talk aboutAnnelies Gamble has never used this product.
highest quality products on the market, at 80% off. oh, and it's beautiful so you'd love having it on your counter or sink.Cons:
always working to introduce new product lines to help guys across all of the issues we struggle with
I'm the founder so happy to share more :)andrewdudum 🚀 has used this product for one year.
Amazing e-shop, cool interface, nice CS and extensive knowledge bank!Cons:
Only available in few states of US.
I totally love the branding and concept. Wish they would start selling products in others states and countries.Sambidhan Mohanty has never used this product.
Nothing. Customer service is absolute garbageCons:
Can’t answer general questions correctly and NEVER responded in a timely manner. ‘Doctor’ was inconsiderate and dismissive.
Honestly I would stay far away from these guys. Terrible experience overall. Do not reccomend.shatter cat has used this product for one month.