HelpDocs

Create a beautiful knowledge base and keep it up to date

Featured

From the maker

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Jake Peters
@jakeapeters · CEO & Founder @HelpDocs
Hey everyone! I'm Jake, one of the founders of HelpDocs.

Thanks a ton for hunting us @charlieirish :)

HelpDocs is hosted knowledge base software that helps companies make better help documentation.

A few months ago we started building out our own docs because we couldn't find a platform that let us make great looking docs AND keep them up to date.

For SaaS companies especially, the product usually changes more often than the docs. Customers get confused, and get in touch with you anyway. Or just abandon the problem they were trying to solve.

We have tools (like reminder emails) that help you keep them fresh, plus a ton of neat integrations with platforms like Drift, Front and Intercom. And we think our frontend looks pretty sweet too. 😻

So check it out. I'd love to hear your feedback!

Discussion

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Jake Peters
@jakeapeters · CEO & Founder @HelpDocs
Hey everyone! I'm Jake, one of the founders of HelpDocs Thanks a ton for hunting us @charlieirish :) HelpDocs is hosted knowledge base software that helps companies make better help documentation. A few months ago we started building out our own docs because we couldn't find a platform that let us make great looking docs AND keep them up to date. For... Show More
Kristo Mägi
@akacoxy · Founder at Deekit, Techstars alumni
Been following HelpDocs journey for a while now and really like the new design 🙌 Highly recommend for startups who need quickly and beautifully set up their Help/Support knowledge base 👍 Good job Jake and Jarratt!
Yvonne Kol
@yvonne_kol · Growth Hacker
Nice tool, guys! The design is great and it's such an improvement to old-school FAQ pages.
Martijn de Kuijper
@mdekuijper · Founder at Revue
HelpDocs is a very nice tool for your help docs / knowlede base. Beside that, Jake and Jarratt are awesome and super supportive. Highly recommended! 💪🏽
Kalo Yankulov
@kaloyanyankulov · Web designer, marketer, entrepreneur
Jarratt and Jake did a great job with the design and development of HelpDocs Since the project is self-funded, I didn't expect to see a lot of features, but I was pleasantly surprised—the knowledge base is extremely flexible and customizable, and also has some useful integrations like Drift chat It is worth giving it a go if you're tired of managing... Show More
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