Reviews
Martin Baran
 
  • Pros: 

    No pros!

    Cons: 


    DISSAPOINTING AND DAMAGING YOUR OWN BUSINESS

    Unacceptable! This company failed me at least 5 times. But every time they failed to keep up on their promise I told myself I’ll give them another chance to improve. I was wrong. Never not even once I have received a credit or promotion code toward my next services with them (as an apology) even when I was promised to get one on behalf of this company. Drivers almost never read your descriptions. Images are not playing any role. There were times when a driver showed up and we couldn’t fit an object because of literally 1-2 inches!
    4 weeks ago I got 3 drivers but none of them could be any help because after accepting my offer they realized they can’t do this delivery. The last straw was today when this company’s driver couldn’t make it to my location due to a longer drop off as it was expected. Don’t get me wrong. Things like this happen and I’m being very patient but If you are professional and driving far away from the city to another place they should realize that there could be some delays, traffic or other issues and count on some extra time to make sure you can deliver on another promise. That wasn’t the case. Company offered to find someone else but honestly at this point this was the last straw for me. Also I have other commitments on Monday afternoon and in the eyes of other companies and people I work for and being responsible for a delivery I’m no longer reliable due to GoShare and their disorganized company and unreliable drivers who overcommit themselves resolving in the issue just like mine.

    And on top of everything I was charged over $300 for no reason damaging my credit score as I was charged over my limit (it was the same driver who dropped off my item 4 weeks ago and I ended up paying $55 + tip. I didn’t expect to be charged almost $350 for a delivery that was canceled by GoShare). I work very hard to build my credit score!! Releasing the hold off my credit card statement may take 3 days (they said to me) but it will still be there. And after reading more reviews I wasn't aware of but I should of been I won't let your company to keep my money hostage as I discovered later today reading more negative reviews. You say you strive on the best experience for your costumers and always looking to improve. Well, you have a long way to go and to make sure you can keep your costumers because today you didn't lost one, but you lost another one.

    Martin Baran has used this product for one year.
Discussion
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Yaron Guez
Yaron Guez@yaronguez · Chief Software Architect, Crypteron
Super useful! Used it to get a shed home from Home Depot. Driver showed up in ten minutes, and helped me load and unload for only $30
Shaun Savage
Shaun SavageMaker@shaun_savage_goshare · CEO and Founder at GoShare Inc.
@yaronguez Thanks for using GoShare!
David Carpe
David Carpe@passingnotes · Thinker & Layabout
@yaronguez nice! considering Home Depot truck rental is like 24 bucks or something per hour, plus zero help on the unload...
Derric Haynie
Derric Haynie@sixpeppers · Head of Growth, Rebrandly
It's a cool business and app. Shaun knows what he's doing.
Shaun Savage
Shaun SavageMaker@shaun_savage_goshare · CEO and Founder at GoShare Inc.
@sixpeppers Thanks Derric!
Ben Tossell
Ben Tossell@bentossell · Makerpad.co
How do you stack up against others in the market? Do you ever think Uber will add this as part of their current offering? If not, what do you think their reasons would be, and why don't they put you off? @shaun_savage_goshare
David Carpe
David Carpe@passingnotes · Thinker & Layabout
@bentossell I can't see uber chasing truck capacity, but I could see them handling small transport...most trucks have smaller cabs so limited seating, and the lining of the bed is more suitable for big clunky things with sharp edges...the real competition I see is renting a uhaul or direct rentals from Home Depot and others...but the assistance from drivers is HUGE and makes me feel that I'd pay a premium for the move with some assistance
Shaun Savage
Shaun SavageMaker@shaun_savage_goshare · CEO and Founder at GoShare Inc.
@bentossell there are a few things that make GoShare a better choice than our modern competitors. We are the only platform that allows users to choose the type/size of truck that they need, we also allow customers to book on demand or in advance, our customers can order on any device, and our low cost pricing model is flexible to enable our drivers adapt to changing circumstances. We have spoken to Uber and done a lot of research and we don't think they will enter this space in the near future.
Dre Durr💡
Dre Durr💡@dredurr · Growth is the only thing that matters
There are a lot of businesses in the on-demand service. I'm curious how you guys will differentiate yourself.
Shaun Savage
Shaun SavageMaker@shaun_savage_goshare · CEO and Founder at GoShare Inc.
@dredurr all of our drivers have trucks and vans. We provide on demand moving, hauling, and delivery services for larger items. You can also see my answer to Ben's questions above about how we differentiate from direct competitors.
Aldi
Aldi@sfrnldi · (U) eXperience Designer
Similar to GoBox from Go-Jek in Indonesia