• Trustworthy (more on this below)
• Easy UI
• A little harder to do open-ended queries
• Not as optimal for booking vacations (exploratory)
• Flight insights are less discoverable
Overall, I think Google does a remarkable job at representing a key user problem when researching flights -- users are often left to question, "Is this really the best deal? Can I do better than this price?"
I think those sentiments are representative of a lack of trust that exists between users and flight-booking / travel websites, and Google makes up for that because of (1) the brand and (2) the easy and straightforward UI.
There is still a need, though, for a different "version" of flight browsing, which has more to do with an exploratory "I-don't-know-where-to-go-or-when-yet" mentality, which is more aspirational than anything else. Additionally, it could do a little bit better with sharing data trends/flight insights (when to buy) at first glance instead of being 1-click away (less discoverable for a novice user).
With all the above said, this is my new go-to app for flights! 😅R A I Z A has used this product for one week.
Simple and clean UI
On multiple searches/flights it shows a price in the list but when you click it it shows another.
It is a dealbreaker for me this difference in price still inside Google Flights, if it was something like: the company changed the price and Google didn't notice yet would be fine but this ruins the experience of searching for a cheap flight.Cayo Medeiros has used this product for one week.