Firehose Chat

Live chat with website visitors via native Mac & iOS apps

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Nikita KorotaevHunter@nikitakorotaev · Incubating products @ Glocal Partners
This is one of the most simple and neat live chat solutions I've seen recently. Going native with real-time push notifications is smart :)
Erik TorenbergHiring@eriktorenberg · Former Product Hunt
@nikitakorotaev how does it compare with olark?
Miles Matthias@miles_matthias · CTO @EquityEats
@eriktorenberg olark has a lot more restrictions on the free plan (concurrent chats, monthly chats, etc...). They also don't have an official iOS app yet to my knowledge (although these guys don't yet technically either, but it's their direction).
Nikita KorotaevHunter@nikitakorotaev · Incubating products @ Glocal Partners
@eriktorenberg It feels much simpler(less functional), since the product is just in its inception. Twist around push notifications(get push each time visitor writes to you) feels differentiated. (I'm not a user of either).
Todd Goldberg@toddg777 · Mailjoy, Past: Eventjoy (YC W14)
@parkerwightman I'm a huge supporter of live chat and have been using Olark for awhile. I like your mobile first approach as support through chat should be accessible on demand. Where do you see live chat going?
Parker Wightman@parkerwightman · Developer, Firehose Chat
@toddg777 Hi Todd! We were avid Olark users until recently as well. We wanted live chat that was more seamless with a native, mobile experience, complete with easy-to-digest visitor information. These features are somewhat available through Olark's IM integration, but it's a bit awkward sometimes due to being limited by Jabber protocols, especially on mobile. We wanted to bring that information front-and-center in its own app. We think there's still plenty that will still choose Olark for its IM integration, as they should, but this launch has shown there's many who appreciate a fully-native experience with unique features that controlling our own protocol brings.
Miles Matthias@miles_matthias · CTO @EquityEats
This is awesome! Olark really forces people into a paid plan by offering a very limited free plan, so I've been looking for a chat solution for side project sites to keep costs down. I'll be using this!
Parker Wightman@parkerwightman · Developer, Firehose Chat
@eriktorenberg Firehose Chat developer here, @miles_matthias hit it on the head for the most part. A much better free plan and native Mac + iOS app (waiting for review...) with push notifications make for a very pleasant chatting experience. Feels just like texting. Plus stuff like CSS-level control and removal of all FC branding for paid plans is nice too. The Features section lists the key features pretty well on https://firehosechat.com/ as well. Enjoy!
Eddie Wharton@eawharton · Data Scientist, Dinner Lab
This is a great tool