Discussion
Ryan Hoover
@rrhoover · Founder, Product Hunt
I like the idea. While not difficult, GitHub is foreign and awkward to use for most non-engineers yet many dev teams prefer to centralize all bug reports in the place where they work (GitHub).
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Alexandre Scialom
@youpdidou · Product at FundersClub
Thank you for hunting us @thinker!
We built the Fire bot to let any member of your team communicate product ideas and suggestions over Email (where non eng. spends most of their time). They can simply email the Fire bot with any suggestions, product fixes or bugs and the issue is immediately translated to GitHub, where your engineering team lives. In return… See more
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Charley Walton
@chazeah · Head of Engineering, FundersClub
One other use case we've found for Fire – it's where we forward automated alerts (e.g. Sentry, Opbeat, cron, etc). Previously, those alerts would go to some Eng email alias (e.g. dev@, eng@) and could easily get lost. Now, they all end up as GitHub issues which we can easily triage/assign/close.
Austin Cooley
@adcooley · Co-founder, CTO - Resource
Been using this with our team in beta. Loving how it keeps non-github users up to date with comments on the Issue…v slick.
Justin Gough
@justingough
This is a great idea. At my last Co. we used Github issues and enabling non-technical people to easily submit an issue would have made life easier back then.