Launched this week
Fidibeki
Product feedback that finishes the job
7 followers
Product feedback that finishes the job
7 followers
Too often, users take the time to report a problem and never hear what happened next. Their feedback lands in an inbox, gets passed around, and eventually disappears. Fidibeki makes that process simpler for everyone. Users can send feedback directly from your product, along with screenshots, audio, or session replay, so your team gets the full context from the start. From one shared inbox, you can triage reports, merge duplicates, track progress, and manage each issue through to resolution.
Imagine opening Fidibeki and finding feedback from a real customer who genuinely loves your product.
It’s so good that you think: Can we turn this into a testimonial?
With Fidibeki, you can ask for permission automatically and invite them to add more details or record a video.
Then publish it on your website with a simple component, choose from six designs, or build your own with the API.
"Great feedback shouldn’t stay inside a dashboard. It should help your business grow."
The session replay feature stood out to me, being able to attach that alongside a screenshot when reporting an issue saves a ton of back-and-forth. The shared inbox setup feels like it would actually keep small teams from losing track of older tickets.
Finally a feedback tool that closes the loop with users instead of letting reports vanish. The session replay attachment is a nice touch.