Feelaxo

Most salons and wellness companies begin with skill and passion, but providing excellent services isn’t enough to run a profitable service business. In reality, many of them shut down within two to three years because they struggle to strike a balance between growth and day-to-day operations. Key Challenges & Industry Data Lack of Digitalization - 90% of beauty salons and spa still rely on manual booking & walk-ins, leading to inefficiency. - Missed bookings result in 15-20% revenue loss per month. Inefficient Appointment Management - 40% of clients experience long wait times due to mismanaged schedules. - No-show rates are as high as 30% without automated reminders. Revenue Leakage & Lack of Customer Retention -20-25% revenue leakage due to improper billing & lack of POS integration. -30% of customers return due to inconsistent engagement & follow-ups. Staff & Inventory Management Issues -70% of small salons struggle with tracking staff performance & commissions. -Overstocking or understocking affects 40% of salons, leading to financial losses.