Feedier

The end of long and boring surveys - collect real feedback 🏆

#4 Product of the DaySeptember 20, 2018

Our mission? End the long and boring surveys and increase the response rate! 🚀

❤️ Use the code PRODUCTHUNTERLOVE for a lifetime 20% discount

Feedier lets you collect valuable feedback from your customers through an enjoyable experience. Reward your customers for their precious time, engage with them and get valuable insights.

Discussion
Would you recommend this product?
32 Reviews5.0/5
Hi everyone 👋 Thanks for making it to the comment (thanks @bentossel) I am delighted to share it with you today, this brand new product that we have been working on for the last year. 🤓 A little but about ourselves - because transparency matters: we are a French-based distributed company. François and myself, the two co-founders, are French Entrepreneurs leading a remote and distributed team. I will try to be short and concise, although I have plenty of things to share with you. We started Feedier with the ambition of breaking the status-quo and transforming the way customer surveys are currently seen. Feedier is anything but a survey tool by the way, and we are better off talking about feedback. ✌🏼 By valuing your customers, it’s proven that you will get more valuable and actionable feedbacks from your customers. They give time and energy, you reward by defining your own program! You will also define your own engagement program, letting you strengthen your relationships and making that customer feedback more than a once-off event! 🎙 Start understanding them now, increase their satisfaction and stop wasting time with those ugly old-school surveys! 🙅 Here is a highlights of some of Feedier’s best features so far: ✅ 3-step process: ratings and then questions, so you ask the right question to the right person. You can then reward and engage. ✅ Reward program using voucher, money, custom message or files ✅ Engagement program - strengthen your relationship 🤝 ✅ Text SMS sharing, email, WIDGET (👉dynamic), and much more. Basically everything you need to spread the world. ✅ Analytical and report dashboard containing, among others: keywords explorer, timing details, users data, satisfaction ratio, Net Promoter Score ✅ Create segmented list and export them for retargeting ✅ API and Zapier integration in order to automate and create a feedback loop ------- Why we are different? - We focus on the end user, offer a great user experience and create win-win situation - We make the gamification and reward part easier, helping you collect better feedback, engage more. - We have an engagement system built-in: it's a way to drive reviews after the surveys, collect testimonial, etc. In a nutshell, create relations, increase social proof, and decrease churn. 👉More details: https://feedier.com/blog/feedier... ------- Fun facts: 19,000+ Feedback entries collected so far 4,000+ Carriers (aka. forms) created with Feedier 3,200+ Users on Feedier so far ------- Let’s meet 😄 👉 Attending SaaStock 2018 in October? Let’s meet - you can book a meeting: https://calendly.com/baptistedeb... 👉 Attending the Web Summit 2018? We’d be very happy to meet anyone there so feel free to schedule a meeting with me: https://calendly.com/baptistedeb... ----- Feedier is accessible through a 15-day free trial, no credit card required. Then, the first plan starts at $20/month, for 3 Carriers (aka. our way of doing surveys). But, Today, we are thrilled to offer 20% off any charged subscription to the PH community, using the code PRODUCTHUNTERLOVE. ❤️ Note that you must redeem your code before September 30. ----- Check it out and please let us know what you think. We’ll be around to hop in the comments. Thanks a lot for taking the time to read this and have a great day! 👐 — Baptiste, and the Feedier team.

An amazing team and product.

We are integrating the same in our current feedback flow.

It's great to see some real alternatives to Typeform and GForms.

Pros:

Amazing UI & UX

Cons:

Still some more personalization needed

Thanks Ernesto! Let's catch up soon when you get to it! 😃

Have been using for a couple months and love Feedier. It's a beautiful way to request feedback from your customers. It also can be used as a lead magnet/content upgrade delivery system in exchange for feedback and it makes in insanely easy to offer incentive to your feedback request. For me at least, this used to require hacking together multiple system.

Pros:

Slick UI & Get a ton more value from your current content upgrades

Cons:

None yet

Amazing tool! Good job Baptiste!
@tombenattar Thanks - appreciate it! 🙏
Interesting Product - who made your Product Demo video out of interest?
@nathdigitech Thanks! 🙏 We worked with JB Motion: https://studio.envato.com/users/...