Faveo Helpdesk

Faveo Helpdesk provides Businesses with an automated omni channel Helpdesk system to manage customer support. The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups, SME’s & enterprises empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions. Faveo is available on the cloud as well as self hosted(on premises) variant. Faveo can be used for internal use as well as customer and has additional service desk modules for IT support teams as per ITIL/ITSM specifications.