Hey Product Hunt! 👋 We built EuTrato because we were tired of watching support teams drown in scattered emails, missed follow-ups, and zero visibility over who's handling what. EuTrato is a simple, fast, and effective ticket management platform built for teams that want to get things done — without the complexity of enterprise tools. Here's what makes it different: ✅ Centralize messages from multiple channels in one place ⚡ AI-powered responses to reply faster and more professionally 📊 Real-time performance dashboard so managers always know what's happening 🔔 Notifications via email, Telegram, and push 🏷️ Custom tags, priorities, deadlines, and advanced filters We already have 1,000+ active companies, 50K+ tickets resolved, and a 4.9/5 average rating — all with 99.9% uptime. Try it free for 7 days — no credit card required. We'd love your feedback! 🙌

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8mo ago

How we built EuTrato — a ticket management tool trusted by 1,000+ companies

Hey Product Hunt!

We're the team behind EuTrato, and today we're launching our ticket management platform built to help support teams work faster and smarter.

We noticed that most support tools are either too complex or too basic. Teams were juggling emails, spreadsheets, and chat apps just to track customer requests and things kept slipping through the cracks.

So we built EuTrato around three principles:

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EuTrato

Organize, automate and speed up your team's support

Organize, automate and speed up your team's support

Forum Threads

How we built EuTrato — a ticket management tool trusted by 1,000+ companies

Forum Threads

How we built EuTrato — a ticket management tool trusted by 1,000+ companies