Elevio - Support Widget

Elevio - Support Widget

Display your knowledge base in a tab, or via inline popups

1 follower

Launch tags:Tech
Launch Team

What do you think? …

Kevin Henry
We have been using Elevio at Accountable for a while now and it has definitely helped visitors understand our SaaS offering better. The inline popups are new, so we are looking forward to integrating them onto our website. Great job @duellsy and @mattems
Chris Duell
@KevinLeeHenry Thanks Kevin, we made sure to keep testing your site during development to make sure everything would continue to work when we pushed the new version, hope you like it! (sent you an email earlier also, hope you got it)
Chris Duell
Hey all, this is a complete rebuild of a site we created earlier in the year. It allows site owners to reduce their support load and increase user satisfaction by displaying their knowledge base in a tab, as well as showing contextual help popups for inline support. Would love to hear your feedback!
Matt Trimarchi
Just checking in and would love to hear feedback from everyone. If you have any questions @duellsy or myself will be happy to help :)
Anuj Adhiya
I like this integration of a knowledgebase with live support. Is it customizable so that if you want just live chat or knowledge base only (globally or on a page by page basis) that you can do just those pieces?
Chris Duell
@AnujAdhiya currently no, but if it's something you'd like please add it here: https://elevio.uservoice.com/for...
Anuj Adhiya
@duellsy Thanks - done!
Chris Duell
@AnujAdhiya got it, thanks for that.
Jack Smith
the tool's demo doesn't actually work for me in Chrome...
Chris Duell
@_jacksmith there was a temporary issue that lasted about 5 minutes, you may have hit us during that window. Was it just that the tab disappeared for you?