Reviewers largely see Edraw AI as an easy, practical diagramming tool that speeds up visual planning and communication. They repeatedly praise its intuitive interface, broad template library, AI-assisted diagram creation from text, and real-time collaboration, especially for mind maps, flowcharts, org charts, timelines, dashboards, and Gantt-style project views. Many say it helps teams clarify workflows, reduce confusion, and update plans quickly. The few drawbacks mentioned are a learning curve or weaker advanced features, plus requests for deeper integrations, more specialized templates, and richer data-sync options.