Onboarding was always something that was a bit haphazard, and Donut helped us put into place a more consistent experience and make sure we weren't forgetting any important information. It made it easier to setup a longer term onboarding program (1-3 mos instead of a couple weeks) and made sure everyone got the best experience even if their manager had other things going on.
Easy to use and setup great flows for be employees. Lots of options to send different kinds of messages or create introductions.
Easier integration with HR systems
I've been using the Pairing feature from Donut for over a year, as a great tool for the team to get to know each other. Adding onboarding is a huge win - we were "hacking" pairing to help new team members meet people, but now we can structure such a better process.
Really simple - and valuable to use - to use. Love the recommended flows. Great customer support.
More reporting would be nice