Reviewers largely like Descript for podcast and video work, especially its text-based editing, fast transcript cleanup, captions, filler-word removal, and easy repurposing into shorter clips. Many say it saves significant time and feels more intuitive than traditional editors, particularly for non-experts and busy teams. The main complaints are reliability and support: users repeatedly mention bugs, sluggish performance on longer projects, crashes in features like Overdub, outdated documentation, and slow or unhelpful customer service. A few also object to confusing feature and billing expectations.