Gather feedback (NPS) from your customers

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Hi everyone, I'm one of the Co-founders of Delighted. We're excited to finally open up to any business that wants to join. We've been secretly testing the product and working with great companies for the past year to help them get more useful feedback from their customers and use that feedback to make their products better and more loved. Will be around all day so feel free to ask me anything!
awesome tool used by some great companies including Bonobos, Eventbrite, Goodreads, TaskRabbit, HotelTonight, Munchery. Just launched today.
Redbubble has been a beta user as well, and it's powering our NPS tracking. Excited to see the product launch to everyone.
Looks like a great product for NPS measurement. I do think the "offline" questionaire is a suitable format for retailers/offline activities. For a purely SaaS business i would prefer an online/widget-like measurement approach. We are using uservoice (with the new widget) to do exactly that. And it works very well.