Cluey Travel Chatbot

Discover your perfect travel destination

Access data on travel destinations like never before to discover your hidden gems.
πŸ€” Answer some questions
πŸ’Œ Get personalised, quantitative recommendations for YOU
πŸ“ Explore destinations that meet your needs
βš–οΈ A load balancer for travelers!
Discussion
Would you recommend this product?
10 Reviews5.0/5
Hi PH! I'm Haichen, one of the creators of Cluey. @chrismessina - thanks for hunting us. We're a bootstrapped startup from Sydney committing one of the cardinal sins of startups: building a travel product 🀘 We built Cluey because even though taking a vacation is a huge time and financial commitment travel research itself seems to be a combination of reading blogs and 5 year old (locked) forum posts on TripAdvisor. Googling to find yourself a list of destinations which are warm in December, safe for women, with hiking trails, fishing and distilleries? The yield on this is so low I think most of us are trained to not even bother. We've been developing an algorithm which calculates compatibility scores against your individual preferences for over 4,500 destinations. Your preferences can be anything from: * Weather * Activities (94 to choose from but simplified for the chatbot) * Popularity * Cost (coming soon) * Safety (general and female specific) * Language * Flight time * LGBT attitudes * Eco friendliness The chatbot is our way of getting the algorithm out into the world in the quickest way we knew how. It's pretty linear and doesn't do any NLP (reliably anyway) but gets you to a personalised results page with 10 destinations (and any others you want to add for comparison sake). We couldn't find an efficient way in the chatbot to allow users to select from our full range of activities, the NLP was unpredictable. What's next: - We recognise that lots of people already know where they want to go, but want help discovering what to do at the destination. We're working on ways to surface this data. - Fully functioning web app that allows better & faster control over inputs. - Improving performance. The site is quite sluggish atm. Our Lighthouse Report score is damning. Some lessons we've learnt: - Finding free photos from Flickr is hard and can produce some strange results - People love to try and break the chatbot - Training your chatbot is pretty hard - Design is harder than it looks - There's some pretty cool places out there! If you'd like to contact use directly: team@getcluey.com If you're interested in Cluey updates: https://mailchi.mp/ca5d6aa5a6c3/... (or share your email in the Chatbot) PS If you are planning a holiday with specific requirements (esp around activities the chatbot doesnt support) comment below and i can run the model separately for you and send through your results :)
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How are you sourcing the content to feed your chatbot? My #1 concern would be trustworthiness.
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@christopher_lee4 thanks for your feedback. I'd think the same thing in your shoes. Data is sourced from a broad range of sources, a lot of the measures we've developed ourselves based off contributing signals. For example we undertook a huge exercise of trawling through policies towards minorities to try and quantitatively measure factors like female and lgbt safety. We're lucky to have actuarial talent in the team. This is their bread and smashed avo πŸ₯‘
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@haichenw Makes a ton of sense. I'd recommend putting that little anecdote on the site, it really helps! By the way seeing as you just launched I have a market research service where for $12 you can ask 100 people a question then follow-up based on how they answered and even interview them! https://scoops.io/ You could ask e.g. "Would you use a chatbot that helped you discover your perfect travel destination by understanding your needs and wants before suggesting?" Anyway If you want to give it a shot feel free to sign up and let me know which email you used over Intercom and I'll pass you $12 in free credits. Best of luck otherwise!
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@christopher_lee4 thanks Chris! Very generous of you. We'll need to come up with some thoughtful questions first :)
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Good job guys. Any plans to allow users to query directly in the future? e.g. without the need to do the entire questionnaire if I want to see everywhere that’s warm in October.
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@alexgilleran Yep that's one of the pieces of feedback we've gotten. Sometimes you really only care about 2 or 3 factors and just want to see what's available. We're working on that now - more of a catalogue/index you can filter than a guided process with results at the end.
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I agree with previous feedback. The chat experience seemed a bit long, though the results were interesting. I would try to allow the user to focus on what filters are actually important to him and limit the results only by them. Also, maybe it's just me, but the chatbot experience on messenger is a bit slow. I think this is something you can replicate on your site without too much techy hard-work and create great results. Lastly, love the idea - so many times I found myself trying to find vacation ideas by 3-4 factors (usually weather, distance from home, and price of travel tickets) and it takes a lot of work to accomplish that. Good job! Would love to see how this product develops.
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@kobyof thanks Jacob! Completely agree with you. The chatbot is a fast way of getting functionality shipped while we finish the design and dev of the full web experience (which will be much faster and less linear). If you're on the newsletter list you'll get the updates :) Thanks for your support πŸ™‡
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I love it. There are some unique criteria in this chatbot that is very hard to search for. I guess I know where would I travel next.
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@amir_raisszadeh thanks amir! πŸ™‡
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