Clarke.ai is focused on helping people be more present during meetings and save time by providing artificial intelligence technology that takes notes for users on their calls.
Very cool. This would be a great app for the Amazon Echo. That microphone technology + this service would be golden for a conference room meeting.
A question on the operational side. How do you deal with legal consent? "Eleven states require the consent of every party to a phone call or conversation in order to make the recording lawful. These "two-party consent" laws have been adopted in California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania and Washington." http://www.dmlp.org/legal-guide/...
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@coreyo I don't believe this service falls under the recording laws nor do I believe they are implying that. The simply are providing a real time transcription service. I don't believe the "notes" hold legal claim or exception.
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@coreyo Good point. One of my team members immediately brought up this concern when I suggested trying out Clarke on an upcoming client call. I'd love to hear what @shishir has to say about this.
@abe_storey Your first few calls are free (when you get access). We don't bill until you schedule your 4th call on higher end plans or 2nd on the basic one.
@sr_banksy How do I get super special access to your platform? Presenting on AI sales tools and would love to have a review. We are willing to pay to use it if that is required.
@rrhoover It is being used by some journalists! I'd love for you to try it out yourself. Drop me a note, and I'll send over access!
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@sr_banksy@rrhoover The confirm link in the email shows up as just http on Windows 10 Mail. No clue why, but I therefore can't confirm. I had to do it from my phone. Just a heads up
is this recording the calls? I Know that many "AI powered" things are actually heavily assisted by humans. if it's doing any call recording, then it would be worth baring in mind the laws of the state that you're calling from
@_jacksmith From their website:
"Trained technicians may go over your notes to make sure Clarke.ai is learning and improving. We do this to improve our service and develop new ones... We restrict access of personal information to employees, contractors and agents who need to know that information in order to process it for us. They are subjected to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these standards."
(https://clarkeai.helpscoutdocs.c...)
If you're looking for a completely automated and secure solution, check out Cassette (https://www.producthunt.com/post...). Not quite the same but could be used for the same use case
Full disclosure, I work at Cassette :)
Hi Product Hunters!
I'm Shishir, founder of Clarke.ai. Thank you @daveambrose for hunting us, and all of you for the encouraging comments and support!
Call Notes - Everyone wants 'em, No one wants to be stuck taking 'em.
Calls a big time sink, not just during, but also after (organizing notes, manually updating CRM, slack etc). Often, the note-taking process is wasteful as well. Time spent on taking notes could be better utilized. Money spent either on a human assistant, or a $100/hr transcription service could be better utilized. Don't believe your interns if they say they like taking notes.
We're tackling a big, interesting problem - transforming large amounts of content (be it text or audio) into useful, digestible summaries. The applications are endless, we've just found a real problem we could help with right away.
How does it work?
Just like a real human assistant, you'd simply cc or send Claire (or Cleary) a calendar invite. As long as there is a dial-in number / pin provided, she will dial in and take notes. Notes are delivered to you email. You could even get notes delivered straight to your CRM/ Productivity tool of choice (Slack, Salesforce, Trello, etc).
Does it capture to-dos/ action items?
Yes, there's a bias towards next steps and action items.
Does it dial into any number?
Yes, as long as there isn't a speaking requirement (some services require you to say your name etc).
Who is currently using it?
Individuals and teams ranging from boutique firms to enterprises such as SAP, Deloitte.
Sales execs, Management consultants, Lawyers, Financial advisors make up the bulk of our current users.
Is Clarke.ai HIPAA compliant?
No. It may be something we do later down the road.
How do I get access?
We're adding new users every week, in an effort to maintain the best experience possible. We are working hard to get this in the hands of everyone as fast as possible.
Anything else?
Comment here or drop us a note at help@clarke.ai.
Wow. Seriously cool. No more "who's taking notes"? I haven't tried it yet but curious about the level of accuracy and depth of the notes. Reasonable pricing. Does it know the participants of the call and automatically associate? Must try ASAP.
@davidsfeng Unfortunately, we do not do identify / associate different speakers. It is planned for a future release. Thank you for the kind words.
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Would love to find a way to use this on webinars. Sometimes I'm not available or simply want to pay attention instead of writing frantically. Any way to make that happen?
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