Chatterbox

Live chat with your to-be customers straight from your Slack

get it
#5 Product of the DaySeptember 05, 2017

Live chat with your potential customers straight from your Slack. Beautiful chat interface for your customers, and the Slack app for your agents. All chat contacts are stored as leads and automatically tagged into segments. Nurture and engage them further to convert them into paying customers.

Reviews

  • Avinash AProgrammer and Tech Enthusiast
    Pros: 

    This is really the most useful app in the Slack directory. Cannot get easier than this. This is so good.

    Cons: 

    Nothing

    Cannot get easier than this. This is so good.

  • anand mohan palProduct Designer,
    Pros: 

    Unlimited Agents! Super Cool

    Cons: 

    Needs Improvement

    Most of the companies like ours will be super excited to move into the new dimensions of customer success with Chatterbox

Discussion

You need to become a Contributor to join the discussion - Find out how.
Palash BagchiMaker@palash76 · Growth Hacker
Thank you @nikkielizdemere for hunting Chatterbox. We believe that for modern Internet Companies, every employee should take active participation to respond to live customer chats. Since Slack has become the de facto standard of communication in organizations, what better than allowing users to respond from the same Slack interface. In addition, all your Chat contacts will automatically get stored in a dynamic segment. You can create autoresponders, Drip, and Behavioral Campaigns to convert them into paying customers. In my personal experience, I have seen that when it comes to Live Chat, my customers expect an immediate response. Even if I may not have an answer, I can respond from my Slack mobile and ensure that someone in my company is working on the customer need. Resolution is secondary, the response is primary. Chatterbox will help reduce the response times to a matter of seconds since anyone (authorized in the Channel) in your organization will now be able to respond from their Slack. I hope that every internet company can benefit from improved customer success.
Nichole Elizabeth DeMeréHunterPro@nikkielizdemere · Community Growth at Zest.is
Soujanya@venkatasoujanya
I just added Chatterbox to our Slack with a single click. So smooth. Cool product. Now waiting for my customers on my website.. lol
Palash BagchiMaker@palash76 · Growth Hacker
@venkatasoujanya Thank you for your feedback. Enjoy Chatterbox and make lots of money :-)
Rajesh Pandurangan@raajesh_rp · Tech Enthusiast
Much needed feature to an email marketing automation tool. I can get leads, convert them, and engage them easily.
Palash BagchiMaker@palash76 · Growth Hacker
@raajesh_rp Off course, you can use Chatterbox not only for customer support but as an optin lead generator too.
Adam Revetta@arrev · Founder, CollaborDate & ScareHunt
Awesome - went ahead and added to my site this morning! Looking forward to messing with it more a little later.
Soujanya@venkatasoujanya
@arrev Thank you :-) If you need any help come to our website for live chat.