Buoy Health

A chatbot that helps diagnose your symptoms

get it
#1 Product of the DayMarch 12, 2017

Reviews

Discussion

You need to become a Contributor to join the discussion - Find out how.
Andrew LeMakerHiring@andrew_q_le · CEO/Co-Founder, Buoy Health
Hi everyone! Thanks so much for the feedback and the kind words. My name is Andrew, I'm the CEO/Co-Founder of Buoy, and our mission is to build technology with heart for the health of every person in the world. We created Buoy, an artificial intelligence tool meant to replicate an exchange you might have with your favorite doctor, by teaching it with real data from 18,000 clinical papers covering 5M patients. What does this mean for you? 1) @calum_webb - As opposed to WebMD and similar 1.0 symptom checkers that use decision trees (think of a choose-your-own adventure novel where everyone gets diagnosed with cancer), Buoy is dynamically picking 1 of 30,000 possible questions to ask you based on which one, from a statistical perspective, is going to reduce the uncertainty of what you have the most. This happens for 2-3 minutes before we show you what diagnoses (max 3) are possible and what to do next. 2) We've run 3 studies thus far. First, we ran a quality control study in an urgent care center where 500 patients used Buoy in the waiting room and then saw their doctor. We compared the doctor's diagnosis with our own. We agreed with them 90.9% of the time. In a study from the British Medical Journal last year, symptom checkers were found to be 34% accurate, on average. In 2nd study, we ran 100 cases of cough written by physicians across 33 different diagnoses through Buoy, WebMD, Mayo Clinic, Isabel, and Healthline, our main competitors in the US. We were diagnostically accurate 92% of the time and had a triage accuracy (telling you the right place to go) of 98%. The others fared at: 56% (WebMD), 38% (Mayo), 28% (Isabel), and 53% (Healthline). 3) @georgenikolic - I appreciate what you're saying. To unpack a few things here, we do everything we can to catch urgent, life-threatening diseases. Any symptom with characteristics that may be very urgent are immediately triaged to the emergency room. For example, for anyone with chest pain that radiates to the back, Buoy immediately stops asking questions and explains the urgent need to have that symptom checked out. To your larger point about checking symptoms online being unsafe, we completely agree. Unfortunately, there are just not enough doctors in America (and the world) for the number of people that we have. Thus, everyone (72% of Americans) are turning to search engines for help. My own family suffered the consequences of doing that. Thus, we've taken on this responsibility so that you and your loved ones can get a real, statistical understanding of what might be going on and what to do next. We're not here to replace doctors, we're here to replace the danger of Dr. Google. 4) @taha_tweets - Thanks so much for the feedback. Our search bar is arguably the most difficult part of our product. We're trying to improve it every day, and I appreciate you giving us further affirmation that more resources should be headed that way. 5) @tom1077, @nitprashant, @Vatsal__bajpai, and @sankethbe, thank you so much for your kind words. We wake up every morning to try and help people, and it's so gratifying to read your comments. We're truly grateful, and we hope we can be of service to you the next time you're having a bad day. Warmly, Andrew
Chris Schwartze@chrisschwartze · Head of Marketing @ Heroic Academy
Baymax, is that you 😱
BIn Bin@tom1077
Just letting you guys know this thing is amazing. Thank you for creating it. Someone who has been sick all my life it's fun seeing some correct and very close predictions.
Prashant Sharma@nitprashant
What a brilliant product, thank you for making this.
Calum Webb@calum_webb
How does this compare in accuracy to WebMD's app? I know it's a different format with it being a chatbot, but aside from that how does it differ?