Brimir

An open source ticket manager

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Frank Groeneveld@frankgroeneveld
I'm one of the creators and can answer your questions. Anything not clear from the site?
John Clover@radiofreejohn · Customer Success Lead at Heap
@frankgroeneveld my biggest gripe with most solutions is that emails to customers look crafted and mechanical, does this handle tickets without exposing a bunch of numbers and "reply above line" stuff?
Frank Groeneveld@frankgroeneveld
@radiofreejohn We hated that as well, so we built it without such problems. Customers will think they are just interacting with you by normal email.
Boy van Amstel@boyvanamstel · Captain of Danger Cove. I make Mac apps.
Great stuff! I've added a link to the demo account (http://demo.getbrimir.com). Login using agent@getbrimir.com or customer@getbrimir.com and password testtest.
Frank Groeneveld@frankgroeneveld
@boyvanamstel Yes, testtest without the dot ;)