Featured comment
Tony Lucas
@tonylucas · Founder, CEO, Converse AI
Really excited to launch this (although we've been using it internally for a while now).
You can now easily build bots for Intercom, to deal with issues like:
Common FAQ Handling
Automatic Human Escalation
Triage and Routing
Outbound Conversations (not just messages) based on Events.
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Discussion
Adam Hollander
@mwtbrowser · Founder @ CityKey
As a huge Intercom fan I'm pumped about this! I wish I had this a year ago when we were using intercom for a concierge service and 95% of the questions asked by users were made up of the same 15-20 questions. Nice work @tonylucas
M
Tony Lucas
@tonylucas · Founder, CEO, Converse AI
Really excited to launch this (although we've been using it internally for a while now).
You can now easily build bots for Intercom, to deal with issues like:
Common FAQ Handling
Automatic Human Escalation
Triage and Routing
Outbound Conversations (not just messages) based on Events.