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Twitter's 1st dogbot: an incredibly helpful digital collie!

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Chris Messina
@chrismessina · 🏆 PH Community Member of the Year!
While Twitter launched their customer service DM tools just over a month ago, little fanfare have been made of companies jumping on the bandwagon since. BarkBox appears to be the most recent to go live with their Reply.ai and Zendesk integration — conjuring up a digital canine character that provides customer service and purchase support.