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Matthew Bischoff
@mb · iOS at Lickability
I’ve been privately testing Backchannel for a while and I can’t wait to see what you all think of it. Seems like it solves a really important problem, really well.
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schöneck shoaf
@schoneck · Co-founder @1SecondEveryday
Very interesting! Will look into and report back. Thanks for the share!
Tyler Hayes
@thetylerhayes · Bebo
If this is what I think it is—at first I thought it was a messaging solution like Layer or Jiver but just marketed at beta apps (which didn't jazz me up that much), then discovered it's really more of a feedback and issue tracking solution for beta apps—then this is much needed.
That said, Intercom and others are jumping into this territory quickly too. How… See more
Christopher Pickslay
@cpickslay · Co-founder, Two Bit Labs
Looks cool. We currently use UserVoice for this, which feels pretty clunky. Really wish the Backchannel site had a video or more screenshots of what it's like to use in an app. For example, what's the experience like for users reporting issues, how do they identify themselves and what steps do they go through, how customizable is the UI to make it feel like … See more
Kelly Kuhn-Wallace
@kkdub · Coach: Grow Your Biz w/o the Crazy
Sounds like Backchannel could solve a gap that my app clients encounter. Need a lot more info before I would want to install it. If we've working on uat or ux v. qa, for example, the controls and their placement are critical as is the language used in the dialogues. A video of Backchannel being used in-app would super helpful. Even better, build a quick mobi… See more