Ask Wiz

Human & AI powered tech-support chatbot



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Matan Talmi
Matan TalmiMaker@talmixed · CEO, Drippler
Hey everyone, Following months of hard work and after helping people resolve 100,000 support cases during our beta, we're launching our new product - Ask Wiz on Facebook Messenger ( AND on Google Play ( Powered by AI and thousands of tech experts, Ask Wiz helps with any technical issues, questions or advice, covering mobile, PCs and smart home devices. Please give it a try and let me know what you think! Thanks @benln for the hunt!
Ben Lang
Ben LangHunter@benln · Shipping
Congrats! How have you built the community of experts so far?
Matan Talmi
Matan TalmiMaker@talmixed · CEO, Drippler
@benln Thanks! It's based on Drippler's community. We had lots of geeks and savvy users who were helping others out on the previous version of the product, and that inspired us to build a dedicated product to provide the best possible support experience. Our amazing community pitched in and together we built the platform they're now supporting other people on.
Hassan Abdulhamid
Hassan Abdulhamid@uxdzen · No headline
Can we please stop adding "AI" to rule based algorithm chatbots?
Cioaca Virgil
Cioaca Virgil@deleted-209732 · Founder,
@uxdzen I haven't tried this product, but I tested many other products and talked with a quite a few founders ... seems that everyone now want to have an AI "feature", just because it's the hot trend at the moment and makes the product sound more "sexy" even though it doesn't have anything about AI. Again, I can't talk about this product, but adding "AI" to everything just to look "smart" should stop!
Itsik Alfon אלפון
Itsik Alfon אלפון@itsikalfon · Creative director
Nice work! but who is that handsome man in the chat picture?!
IcelanderusMaker@icelanderus · UI/UX Designer
@itsikalfon Definitely not me..
Itsik Alfon אלפון
Itsik Alfon אלפון@itsikalfon · Creative director
@icelanderus probably Shutterstock... ;)
Matt Eng
Matt Eng@engmatthew · Interaction Designer, Idean
trying it out right now with a simple problem. Seems to have a nice natural flow to it.
Matan Talmi
Matan TalmiMaker@talmixed · CEO, Drippler
@engmatthew thanks!