Launched this week
Answerly

Answerly

AI Customer Support built for accuacy

120 followers

Answerly provides accurate, instant support for your customers by sticking strictly to your data, no hallucinations.
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Answerly gallery image
Answerly gallery image
Answerly gallery image
Answerly gallery image
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What do you think? …

Fatos Bediu
Maker
📌
Hey Product Hunt! 👋 I’m Fatos, the founder of Answerly. We’ve all seen the biggest issue with deploying AI for customer support: Hallucinations. Most agents are a liability because when they don't know the answer, they make one up. We built Answerly to fix that. We wanted an agent that prioritizes accuracy over creativity. How we do it differently: Hybrid Vector Search: We don’t just rely on generic embeddings. We allow you to prioritize specific Q/A pairs so the AI looks at your most important data first. Agent Health: This is my favorite feature. Instead of guessing if your bot is working, we give you a real-time performance score and highlight "Knowledge Gaps"—specific questions the AI struggled with so you can fill the hole immediately. Native Forms: You can collect leads and data directly inside the chat window (syncs with your CRM) without sending users to external pages. We are already serving 10k+ businesses who are tired of generic, inaccurate replies. I’d love to hear your feedback on the accuracy and the dashboard workflow. I’ll be hanging out in the comments all day to answer your questions!
Gabriel Kositsky

So in order for it to work properly, i need to set up Q\A pairs? How else can i setup the agent according to my needs?