AmpAve

Collect, curate, and publish authentic customer experiences.

#5 Product of the DayJanuary 08, 2019

AmpAve is a way to collect, curate, and publish hundreds of customer experiences easily. Enlist your happy customers to do most of the work creating authentic, organic content about your product/service, while staying in control of your brand. Amplifying your success has never been easier. Free account if you sign up today.

Discussion
Would you recommend this product?
1 Review5.0/5
Is it helpful for CRM?
@debarati_ghosh Yes, it could be. In fact, there could be a tie into a CRM that allow you to initiate customer stories. Currently, you can forward a customer email to initiate a customer story, but a CRM is another connection point and probably a better one.

I love the way the application guides you through the whole process to make capturing customer stories part of your daily business.

Pros:

makes it easy to get organic content to build my brand

Cons:

would like to publish to twitter

Would like to publish to Twitter too.
How will you convince a customer to write a review? This is the most difficult part of the process.
@aleksanderheba Happy customers generally want to share their positive experiences with others, if they were truly great. Part of human nature to want to share. The tool provides a more opportunities to discover those and a more structured, convenient way to do so. So, the short answer is that it won't make a bad experience great, but it will get the word out about those truly great experience.
Looks more like a testimonial tool. Capturing customer experience would require something different.
@stephanlenting it will expand from here to encapsulate more of that. let me know if you have specific items you would like to see. thanks