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Amex bot for Messenger

Real-time notifications about purchases & important info

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Discussion

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Chris Messina
@chrismessina · 🏆 PH Community Member of the Year!
Wow. AmEx, pushing the bot envelope! "This will be rolling out later this summer and will include the ability to receive real-time notifications about purchases, other important information like Card benefits and services related to those purchases, via an Amex bot for Messenger. For example, if a Platinum Card® Member purchases an airline ticket to New Yor… See more
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Mike Coutermarsh
@mscccc · Code @ Product Hunt
Very unexpected from AmEx. Would be nice to have these same notifications in their app via push. + obligatory upvote for than rainbowized AmEx thumbnail 🌈
Ben Tossell
@bentossell · Community Lead, Product Hunt
Ali R. Tariq
@alirtariq · Product Designer, Manulife RED Lab
Kudos, AmEx. I was recently commenting to a colleague that with all the hoopla about chatbots, there's been an glaring absence of true financial services capabilities translating into a bot experience. This an interesting step in that direction and I'm sure one that AmEx can learn a lot from.
Igor Kuznetsov
@amneziolog · co-Founder @ PocketGuard
Real-time purchase notifications (usually via SMS) is widely used in Eastern Europe. And is, probably, the best way to protect yourself from credit card fraud and unauthorized charges. So, I think that's a great move by Amex. However, I doubt that their recommendations will actually work. First of all, how do they know that the airline ticket is to New York?… See more